Description
NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.
Leidos is seeking a Communications Network Engineer to support multiple sites in Yorktown, VA as one of the key members of the Field Services team. The candidate will be responsible for overall network engineering support for a broad range of programs including planning, designing, and evaluating various components of the network at Newport News Shipbuilding, VA and Naval Support Activity Norfolk, VA. Duties may include providing specifications for network architecture, evaluating, and recommending new technologies to enhance current capabilities, and performing needs assessments. Support level duties may include monitoring, installation, modification, testing and servicing of network equipment.
This sub family is responsible for overall network engineering support for a broad range of programs including planning, designing, and evaluating various components of the network. Duties may include providing specifications for network architecture, evaluating, and recommending new technologies to enhance current capabilities, and performing needs assessments. Support level duties may include monitoring, installation, modification, testing and servicing of network equipment.
NAVSUP requires elevated network support services, consisting of continuous technical support during working hours and rapid remediation in the event of failures, both during working hours as well as possible after-hours support. Premier support is required to support the high tempo and mission critical operations of the NAVSUP staff including elevated services to assigned Flag Officers/Senior Executive Service and associated staff.
The work location for this position will be at a government site and will require the ability to:
Lift and carry 50 lbs. for up to a 100 feet at a time; must be able to lift 25 lbs. vertically using ladders
Work in confined spaces, such as raised floors or communications closets; noisy environments, such as data centers and operations centers; and be able to stand or sit for 8 hours at a time
Utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets
Identify different colors of wires and cables; correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, computer monitors and digital test equipment such as OTDR (optical time-domain reflectometer)
Judge distance between objects to work safely on ladders and in confined spaces
Drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot; valid state license required
Primary Responsibilities
Ability to access all necessary communication closets and configure and deploy network equipment within the Area of Responsibility (AOR) listed.
Knowledgeable in changing VLANs on network port configurations, to assist in deploying network devices across the base.
Ability to split working hours daily between two sites, Newport News Shipbuilding and Norfolk Naval Support Activity.
Capability of analyzing and defining network requirements pertaining to Newport News Shipbuilding operations.
Ability to define and maintain network architecture and infrastructure.
Ability to configure and optimize network servers, hubs, routers, and switches.
Ability to pull switch activity logs, as well as switch capacity reports.
Make recommendations to clean up or upgrade communication closets, for streamlining switch and patch panel matrixes, and can make the recommended changes on the switch and un-patch ports on unused equipment.
Perform port activation, deactivation, and logical moves on switches, in support of emergent MAC moves.
Ability to engage and escalate problems the SMIT Network Operations and/or Command Center for support for incidents/problems exceeding their capabilities or networking privileges.
Ability to install, test, maintain, and upgrade network operating systems software; and/or ensure the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services.
Provided monthly activity reports on tracking of trouble calls, outages, port problems and resolutions, and routine maintenance pertaining to NNWS NAVSUP operations.
Basic Qualifications
US Citizen
DoD Secret Clearance
HS diploma with 5+ years of prior relevant experience
Valid DoD 8570 IAT Level II: Security+ or higher Certification, Cisco Certified Network Associate (CCNA)
Must demonstrated expertise in IT Enterprise Operations and Network Operations
Experience with Microsoft Windows OS, version 10
Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software
Advanced network troubleshooting skills
Excellent customer service skills
Excellent oral and written communication skills
Preferred Qualifications
Organized and detail-oriented
Strong leadership skills
Self-motivated/ self-directing
Strong collaboration, prioritization, and adaptability skills required. Relationship building
Ability to manage and prioritize own work, and that of their team
Independent decision making
Analytical thinking; thinking out of the box
Ability to effectively communicate with all organizational levels (SME to Senior Management)
Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)
Pay Range: $55,000.00 - $91,520.00
SMIT-NMCI
Original Posting Date:
2024-10-25
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range -
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
