The Virtual Design Supervisor is primarily responsible for leading a team of Designers and Coordinators responsible for completing specific activities in support of a defined Virtual Design sales model. This includes setting and communicating team and individual goals, assigning clear responsibilities, and overseeing team activities to ensure the team maintains consistent execution, service quality, and delivery against key operational metrics. In addition to monitoring overall Designer performance, this role coaches and develops individuals and the team, identifies, and addresses individual and group training needs, and provides on-the-job training. This role works closely with peer Supervisors, IST, Stores and Service Providers to identify and respond to immediate needs/issues as well as generate ideas for enhancing/improving the overall program. The Virtual Design Supervisor may also be assigned leads to manage and assist in creating designs or product recommendations. In addition, the Virtual Design Supervisor will collaborate with peers daily to ensure consistent and effective messaging to all coordinators. To be successful, the Virtual Design Supervisor must have knowledge of customer service practices, remodeling and installation activities, people management, and retail selling operations. Lastly, the Virtual Design Supervisor will assist in devolving processes and procedures to enhance the business model. The Virtual Design Supervisor is often faced with unforeseen and changing day-to-day workflow and priorities while sustaining service and satisfaction. The individual in this role must evaluate individual situations as they arise and make resolution decisions. Virtual Design Supervisors are responsible for managing the employee life cycle to the benefit of the Lowe's Customers and the Lowe's enterprise overall. This includes confronting tough people situations, identifying performance challenges, establishing effective performance plans, and responding to and communicating changing business conditions and needs. In addition, the Virtual Design Supervisor must deliver ongoing coaching and development to direct reports in a fast-paced environment while maintaining engagement across the Team. This requires a proactive approach to identifying and addressing opportunities as well as sharing wins and successes to foster open dialogue between team members and management. Virtual Design Supervisor must be capable of evaluating reports for accuracy and completeness, discover issues, reaching out to get information needed, and always communicate information effectively to the team.
Pay Range: $49,700.00 - $82,800.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
Lowe's hourlyremoteassociates cannot reside in Alaska, California or Hawaii. Lowe's salariedremoteassociates cannot reside in Alaska or Hawaii.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines.
Pay Range: $49,700.00 - $82,800.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
