At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Resident Engineer, Staff
Reporting to the Manager of Advanced Services, Americas, this is a highly technical role, providing post-sales on-site support for Juniper’s networking products. The Resident Engineer will be required to develop and maintain expertise on the products deployed within the customer’s network.
- Product Knowledge: QFX, EX
- Product Familiarity: QFX, EX, Mist
Clearance Requirement: Public Trust, US Citizen
Location: Remote US
Travel: Minimal travel can be expected
Job Description
This position will be primarily remote, with expected travel to customer sites on at least a quarterly basis. Travel may be more frequent depending on the stage of the associated project. Support to the customer will require the resident engineer to have:
- Minimum 7 - 10 years of hands-on network engineering experience
- Network engineering experience in a consultative manner supporting full-stack enterprise solutions
- Data Center Routing, Data Center Switching, Data Center Security, and EVPN/VXLAN
- Hands on experience supporting Juniper QFX and EX product family platforms
- Intermediate to Advanced Knowledge of EVPN/VXLAN
- Juniper Networking Specialist certification is required, Professional level preferred
- Products to support: QFX, EX, Mist
Ideal Strengths and Experiences
- Expert level relationship management, communications skills, and interpersonal skills to manage face-to-face communications daily with multiple levels of customer management and engineering staff across multiple departments within the host company in a responsible and professional fashion
- Customer culture alignment in a strong technical team with deep expertise across multiple layers of technical responsibility
- Expert-level troubleshooting methodology to isolate and identify configuration, design, and software anomalies; ability to clearly articulate findings in written and verbal communications with development-level engineering staff
- Ability to apply knowledge to real-world scenarios
- Demonstrated ability to manage multiple projects and work calmly under pressure
- Self-starter, team player, personable, enthusiastic, hardworking, and enjoy interfacing with customers on a day-to-day basis.
- A plus to have hands-on configuration and operational knowledge of other vendor products and their operations
- The ability to see a need and insert/suggest Juniper technology or reach out to the sales team and suggest same
Minimum Salary: $118,976.00
Maximum Salary:$171,028.00
The pay range for this position is expected to be between $118,976.00 and $171,028.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Juniper’s pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.
ABOUT JUNIPER NETWORKS
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
INCLUSION AND DIVERSITY AT JUNIPER
At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.
Additional Information for United States jobs:
ELIGIBILITY TO WORK AND E-VERIFY
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
- Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
- Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.
