Overview
Pay: $100K/YR+
The pay listed is the salary range for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff and Management Team Members
The Account Manager is responsible for overseeing all activities within the custodial program and demonstrating and implementing safe work practices and procedures.
Essential Functions:
- Coordinate and monitor work activities and schedules of employees.
- Assist in thehiring, on-boarding, and training of new employees.
- Compile written reports/ information.
- Perform quality, service, and safety inspections; monitor employees for proper use of personal protective equipment, supplies, and equipment.
- Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees.
- Evaluates and verifies employee performance through the review of completed work assignments and work techniques.
- Identifies staff development and training needs and ensures that training is obtained.
- Ensures proper labor relations and conditions of employment are maintained.
- Maintains records, prepares reports, and composes correspondence relative to the work.
- Makes rounds to check for crew coverage of designated work areas, assigns needed coverage, gives special cleaning instructions and/or assignments, and ascertains compliance with directives.
- Conducts inspections and investigates tenant complaints of the building to check for cleanliness and advises subordinates of found conditions and methods of correction.
- Weekly meeting with the manager or as needed. o
- Cover areas when needed.
- Act as the conduit of information between management and front-line staff o
- Track equipment and supply inventory
- Inspects equipment for cleanliness and repair and personally makes minor repairs.
- Report employee personnel and customer issues to manager
- Provide corrective actions and recommendations on areas that need improvement.
- Maintains personnel, time, and vacation/holiday records, prepares, and evaluates time records and other related reports to ensure staffing needs and payroll.
- Maintain detailed records of all staff.
- Communicate effectively, both verbally and in writing (emails and reports)
- Conduct monthly safety meetings.
- Conduct weekly meetings with the lead.
- Prepare utility Schedule for the month and assign it to the staff
Requirements:
- 5 plus years of Industry knowledge, and operational support
- Supervisory experience required.
- Ability to always remain composed and professional.
- Trust and discretion must be beyond question.
- Excellent verbal and superior writing and report presentation skills.
- High level of professionalism and demonstrated ability to handle confidential information.
- Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Keen sense of teamwork
- PC skills in Microsoft Office, including Word, PowerPoint, and Excel.
