Area Quality Manager

HDR • Full-time • Omaha, NE, US • 1w ago

Area Quality Manager

- (182173)

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

The Nebraska / Iowa Area Quality Manager is responsible for leading and training staff on HDR’s Quality Management System (QMS) and establishing and executing strategy and tactics to strengthen area implementation of quality processes and support advancing the quality culture within the area.

Reporting to the Nebraska / Iowa Area Manager or Professional Services Manager, and working in cooperation with local business group project leadership and the Regional Quality Director, this position will be responsible to:

Provide guidance and support to Project Managers regarding development of essential project planning materials (e.g., Project Management Plans, Risk Management Plans, Quality Management Plans)
Identify and implement best practices for the area to continue to advance HDR’s strong reputation of the quality of our deliverables and services
Act as an advocate for Quality to the Area. Drive continuous improvement by regularly monitoring and updating leadership on QMS implementation and provide input and feedback to project delivery teams
Assist in audit activities and utilize root cause analysis to determine the best path for improving any corrective actions identified
Identify quality-related needs of Project Managers and Project Delivery Teams and communicate suggested improvements to the Quality Office
Serve as a corporate Quality Office champion in the Nebraska Iowa Area by driving awareness of QMS updates and implementation trends
Be an advocate for Quality to the area – train and communicate to staff in a way that focuses on the value and intent of quality management
Support the area through on-boarding new employees on HDR’s QMS
Identify Project Managers needing support in properly implementing QMS and local Area process requirements.
Communicate QMS updates and Quality Office directives to the Area leadership and staff as appropriate, and in the reverse, identify QMS related needs of local Project Managers to the Quality Office
Actively participate in project reviews and discuss trends or patterns with Area leadership
Monitor the proper scheduling and completion of QA and QC activities through the Area’s use of the QMIS.
Work independently to effectively manage complex project- and executive-level paper and electronic files, documents and records
Manage project insurance matters
Work with complex contracts and sub-agreements
Assist with project budgets and ensure compliance with project contractual obligations as needed
Participate as a management representative for quality in Area leadership meetings

Preferred Qualifications

Bachelor's degree
A minimum of 10 years in consulting industry.
A minimum of 2 years in quality or process related functions.
Strong familiarity with MS Office Suite
Represents HDR's commitment to fulfill project responsibilities and obligations to client and internal management stakeholders
Must provide professional and ethical direction for the company and staff
Local candidates are preferred

Strong Candidate Characteristics will include:

Committed to enhancing the quality culture, continuous improvement and HDR values
An attitude and commitment to being an active participant of our employee-owned culture is a must

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Required Qualifications

A minimum of 6 years in similar consulting industry and a minimum of 5 years in specific technical area covered
Deep understanding of QMS fundamentals
Proven skills in the areas of Project Management and/or Quality Management projects
Strong verbal and written communication with investigative interview experience and project QM software systemsAn attitude and commitment to being an active participant of our employee-owned culture is a must

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.

Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.

Primary Location:

United States-Nebraska-Omaha

Industry:

Operational Leadership

Schedule:

Full-time

Employee Status:

Regular

BusinessClass:

Marketing and Admin

Job Posting:

Oct 30, 2024

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