PSG® is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Oakbrook Terrace, IL, USA, PSG is comprised of several world-class brands, including Abaque®, All-Flo™, Almatec®, Blackmer®, Ebsray®, em-tec®, Griswold®, Hydro™, Malema™, Mouvex®, Neptune®, PSG® Biotech, Quantex™, Quattroflow®, and Wilden®. PSG products are manufactured on three continents – North America, Europe, and Asia – in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com.
We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company’s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment.
PSG is part of the Pumps and Process Solutions segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of approximately $8 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 25,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.
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Key Responsibilities:
- Technical Support: Deliver expert technical support for flow meters and related instrumentation, including pre-sales consultations and post-sales troubleshooting. Efficiently address and resolve client issues.
- Application Design: Work with clients to design and configure flow measurement systems tailored to their specific needs, ensuring optimal performance and adherence to industry standards.
- Product Demonstrations: Conduct demonstrations and presentations of flow measurement and instrumentation products to highlight their capabilities, benefits, and applications, especially in the biopharma industry.
- Training & Education: Develop and deliver training programs for clients on the use and maintenance of our products, focusing on applications within the biopharma industry where relevant.
- Documentation: Create and maintain technical documentation, including user manuals, application notes, and troubleshooting guides, ensuring accuracy and comprehensiveness.
- Customer Insights: Collect and communicate client and market feedback to the product development team to support ongoing product improvement and innovation.
- Team Collaboration: Collaborate with sales, engineering, and product teams to develop and implement solutions that meet client needs and drive business success.
Qualifications:
- Education: Bachelor’s degree in Engineering (Mechanical, Electrical, Instrumentation, or a related field) or Science
- Experience: Minimum of 3 years of experience in application engineering with a focus on flow meters and other instrumentation products. Experience in the biopharma industry is highly desirable but not required.
- Technical Expertise: Strong knowledge of flow measurement principles, instrumentation technology, and relevant industry standards. Familiarity with various types of flow meters (e.g. ultrasonic, Coriolis) is desirable.
- Problem-Solving Skills: Excellent analytical and problem-solving abilities with a proven track record of troubleshooting complex technical issues.
- Communication Skills: Effective verbal and written communication skills in both German and English, with the ability to convey technical information to diverse audiences.
- Customer Orientation: Demonstrated ability to build and maintain positive relationships with clients, with a commitment to delivering outstanding service and support.
- Team Collaboration: Ability to work collaboratively within a team environment and contribute to shared goals.
- Travel: Willingness to travel to client sites as required, both within Germany and occasionally internationally.
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We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact accommodations@psgdover.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
