Overview
The Security Escort will escort skilled trade workers, sub-contractors, new employees and/or visitors in accordance with the customer and company strict security regulations. Additionally, this position will coordinate with the Critical Facility Manager (CFM) and/or Regional Critical Facility Manager (RCFM) to perform administrative duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Provide daily security escort services to escort uncleared contractors and visitors.
· Escorts shall always maintain visual and auditory contact and control over uncleared individuals being escorted; maintain close proximity to visitors to prevent the intentional or unintentional disclosure of classified information, materials or equipment.
· Detect and deter any covert attempt to obtain classified information, material, and equipment; remain alert and awake at all times while carrying out escort duties; and ensure security procedures and regulations are enforced.
· Receive, process, and escalate service calls and emergency calls and customer complaints in accordance with approved escalation procedures.
· Ensures proper housekeeping practices are strictly adhered to.
· Interacts professionally with customers, contractors, vendors, and staff members; maintains effective working relationships in cooperation with the management team to meet the mission objectives of the contract.
· Communicates/updates supervisor on progress of jobs being escorted.
· Assist the RCFM or CFM with the administrative processing.
· Meet safety performance standards.
· Work additional hours, as needed.
· Perform other job-related duties as assigned or directed.
EXPERIENCE AND EDUCATION
· High School Diploma or equivalent.
· Minimum of one (1) year of escort or security experience.
· TSSCI Clearance and polygraph required
· Demonstrate strong teamwork and communication skills.
· Ability to read, write and speak English
· Ability and willingness to complete escort training and maintain customer escort requirements.
· Ability to complete and maintain Customer-specific escort requirements.
· Ability to deal with a variety of people in a professional, courteous manner in diversified situations.
· Mature judgment and ability to work with minimal supervision.
· Ability to pass pre-hire background and drug screen.
· U.S. citizenship.
SKILLS
· Exceptional Customer Service skills
· Strong Organizational skills and attention to detail
· Excellent Verbal and Written Communication skills
· Strong Computer skills – Microsoft products required (Outlook, Excel)
About Us
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
