T-Mobile - Regional Sales Mgr - Colorado Springs/Pueblo Area

T-Mobile • Pueblo, CO, US • $65k - $124k / year • 6d ago

Job Summary:

The Regional Sales Manager drives the vision of the Company to their Region. This role is about turning corporate strategy into successful customer experiences through an incredible level of accountability and performance.

DUTIES AND RESPONSIBILITIES:

Training:

Accountable for building team of Store Managers and equipping them to hire and train the kinds of staff members that can deliver the best possible customer experiences.
Conduct Coaching Conversations with Managers during store visits.
Conduct Coaching Conversations with Employees during visits.
Conduct Daily Phone Calls to Managers
Be proactive in asking questions for problem discovery.
Ensure Assistant Store Manager Trainings are taking place.

Recruiting:

Staff Locations
Complete 2nd interviews for Store Locations.

Sales:

Analyze each store’s Performance for individual and cross-market performance gaps and opportunity areas.
Sales Performance Reviews for Region;
Monitor Sales Metrics for Region:
Big 5 Reporting
KSO Performance
General areas of success/opportunity

Operations:

Be the driving force in coaching your teams, motivating them, helping them develop, as well as making the tough decisions when your team needs to be held accountable.
Conduct on-the-spot coaching when gaps in operations compliance and procedures arise.
Pinpoint performance gaps, addressing them with urgency as you escalate serious issues as needed.
Recognize and celebrate team successes regularly.
Meet regularly with Store Managers to discuss day-to-day operations, upcoming store events, promotions, and training.
Review Location Schedules.
Check Email Multiple Times per day to ensure “Hot Items” don’t get missed.
Monitor Cornerstone Compliance-For Region.
Monitor Operations Compliance-For Region
Maintenance Requests for location:
Submitting Tickets/Request.
MTI/INview Needs-For Region.
Spot Check Viva Transactions.
Scrub Sales Code Database vs. Viva.
Write ups, warnings, and terminations when needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements:

Do you have what it takes to be a Regional Manager?

One Year Management Experience
Willing to relocate
Worked at Multiple locations
High performance in the following areas:
Big 5 Performance
KSO Performance
Employee Churn
ASM / RSM Promotion
Brand Audit
Operations Scorecard

EDUCATION, KNOWLEDGE, AND SKILLS:

Previous customer service or sales experience
Excellent communication and listening skills
Tech savvy and the ability to smoothly find your way around a computer
Born problem-solver
Excellent written and verbal communication skills
A high school degree or GED is essential
At least 18 years of age
Legally authorized to work in the United States
Pass a Pre-employment background screen
Work varied shifts, 7 days per week, which may include evenings, weekends, and holidays

WORKING CONDITIONS:

This is largely a standing role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary
Travel required between markets

Why Join Us?

We are driven. We are family. We are One. When you join MobileOne, you join a team of friends who work as hard as they play. You’ll learn how to be a leader, make bank, and most importantly, have fun along the way. With over 200 stores across thirteen states, we’re one of the largest T-Mobile retailers in the nation. If you’re motivated, ready to learn, and enjoy the “funner” things in life, we want to hear from you—no matter your experience level. Your dream job is waiting. Ready to start a fun and rewarding career? Come grow with us at MobileOne! Apply today!

Mobileone, LLC Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

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