Company Overview:
Chewy is an online retailer of pet food and pet-related products. Our mission is to provide pet owners with the highest quality products, services, and support. We are seeking a highly motivated and expert Senior Program Manager to identify Retail Margin improvement opportunities and stand-up programs to address them at scale.
Job Summary:
The Senior Program Manager – Chewy Advertising will be responsible for identifying, prioritizing, and driving programs that will improve Chewy's Retail Media operations. You will play a crucial role in coordinating the budget, managing vendors, JBP Process, identifying GTM opportunities, and optimizing sales operations with vendor tools. This role will work cross-functionally with Category Management, finance, marketing, product, and more to streamline business operations. This role will play a critical part in implementing our toolset for Chewy Ads’ Retail Media Network (RMN) while ensuring alignment with operational and business goals.
Key Responsibilities:
- Budget and Forecast Management: Coordinate budgets across constituents ensuring accurate financial planning and resource allocation.
- Margin Improvement Initiatives: Identify and prioritize opportunities to improve profit margins across the organization. Develop and implement programs to address these opportunities at scale.
- Cross-Functional Collaboration: Work closely with product, marketing, and finance teams to gather input, align priorities, and implement margin improvement initiatives effectively.
- Performance Monitoring: Supervise progress on margin improvement initiatives and report on key metrics related to margin performance to senior leadership.
- Partner Relationships: Develop and maintain strong relationships with key partners to drive alignment and secure agreement for initiatives.
- Business Insight: Cultivate a deep understanding of Chewy’s business operations and financial drivers to inform strategic decisions.
- Salesforce Management: Leverage Salesforce.com to manage sales processes, track performance, and generate insights for decision-making.
- Team Development: Establish clear roles and responsibilities for Team Members and develop and implement training curricula.
Qualifications:
- Bachelor’s degree in Business, Finance, or a related field; MBA preferred.
- 6+ years of experience in business operations, financial analysis, or related roles, preferably within a retail or media environment.
- Strong analytical skills with the ability to identify and interpret complex data
- Proficiency in Salesforce.com
- Excellent communication and interpersonal skills, with the ability to form relationships across all levels of the organization.
- Strong project management skills with the ability to manage multiple initiatives simultaneously
- Experience working in a fast-paced, dynamic environment
LI-Hybrid
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
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