Marketing Manager
Who we are:
Guaranteed Rate Affinity is a joint venture between Guaranteed Rate, Inc. and Anywhere Integrated Services (NYSE: HOUS), which owns some of the most recognized and respected real estate brands in the industry. The innovative JV has funded more than $100 billion in loans since its inception. Guaranteed Rate Affinity originates and markets its mortgage lending services to Anywhere's real estate, brokerage, and relocation subsidiaries. Guaranteed Rate Affinity provides unmatched support to Anywhere brokers coast-to-coast, assuring their customers receive fast pre-approvals, appraisals, and loan closings, creating the ability for buyers to move quickly and confidently when purchasing homes in today's competitive market.
What’s the Role?
We are looking for an experienced and dynamic Marketing Manager to join our team, focusing on two primary objectives: onboarding and training new loan officers, and developing brand strategies for our top-performing loan officers. The ideal candidate will be a strategic thinker with a strong passion for marketing, exceptional communication skills, and excellent organizational abilities.
Aa Marketing Manager with unparalleled customer service, you will:
- Develop and implement comprehensive onboarding programs for new loan officers.
- Conduct training sessions on marketing strategies, tools, and best practices.
- Provide ongoing support and resources to ensure new hires are equipped for success.
- Drive the utilization of our CRM and Marketing Platforms while training them on best practices.
- Provide concierge services for our top-performing loan officers to enhance their brand and visibility through both traditional and digital marketing strategies as well as social media.
- Act as a liaison between the LO’s and our Creative Teams to complete work that meets LO expectations, while continually providing updates on progress.
- Deliver excellent customer service.
- Proactively manage your day to ensure action items for other team members are completed on time in order to meet LO expectations.
- Must be able to deliver a clear, concise and accurate message, both written and verbal.
Here’s what you’ll need to bring to the table:
- A bachelor’s degree with 3-5 year’s applicable experience with marketing and customer service.
- You are an extraordinary communicator – both written and verbal – with unsurpassed listening skills.
- Heavy project management and organizational skills.
- Microsoft Office Suite (Outlook, Word, PowerPoint, Excel). Adobe Suite experience is also preferred.
- You’re positive and love spreading good vibes – you know how to get a finicky customer to see the light!
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Guaranteed Rate Affinity is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.
