Overview
Responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned building. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building.
Pay: $19/HR - $23/HR
The pay listed is the Salary or Hourly range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members
Responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned building. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building.
Essential Duties:
- Coordinate service activities for assigned buildings. Ensure that services are performed as contracted.
- Control supplies, equipment, and personnel necessary to meet customer specifications.
- Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.
- Manage the company’s quality control monitoring and safety programs at the assigned buildings.
- Conduct quality of service inspections at assigned buildings.
- Attend ABM training workshops when scheduled.
- Develop operational improvement plans and implements process changes within assigned buildings.
- Attempt to increase revenue by ensuring the Supervisors are looking for ways to provide additional or periodic services to the customers.
- Ensure compliance with company policies and procedures and all federal, state, and local government regulations.
- Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.
- Manages and provides leadership to Supervisors, and Lead personnel assigned to the buildings.
- Responsible for the overall direction, coordination, and evaluation of personnel within the assigned building. Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.
- Responsibilities include directing work; appraising performance; rewarding and disciplining employees; issuing corrective actions and addressing complaints, resolving problems.
- Perform other duties as assigned.
Requirements:
- High School Diploma/GED required. Associates degree is preferred.
- Minimum of three (3) years of supervisory experience in a service/customer-oriented environment.
- Have a working knowledge of OSHA safety regulations, chemical handling/storage procedures, and Safety Data Sheets (SDS).
- 1 year of proven housekeeping experience in a healthcare or hospitality setting; experience in environmental services.
- 1 year of supervisor experience in a janitorial capacity.
- Industry specific certification/licensure may be required.
- Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.
- Valid Driver's License and clean driving record.
- Bilingual in English and Spanish is an asset.
- Floor care experience preferred.
