Overview
Responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned building. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building.
Pay: $19/HR - $23/HR
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members
Responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned building. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building.
Essential Duties:
- Coordinate service activities for assigned buildings. Ensure that services are performed as contracted.
- Control supplies, equipment, and personnel necessary to meet customer specifications.
- Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.
- Manage the company’s quality control monitoring and safety programs at the assigned buildings.
- Conduct quality of service inspections at assigned buildings.
- Attend ABM training workshops when scheduled.
- Develop operational improvement plans and implements process changes within assigned buildings.
- Attempt to increase revenue by ensuring the Supervisors are looking for ways to provide additional or periodic services to the customers.
- Ensure compliance with company policies and procedures and all federal, state, and local government regulations.
- Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.
- Manages and provides leadership to Supervisors, and Lead personnel assigned to the buildings.
- Responsible for the overall direction, coordination, and evaluation of personnel within the assigned building. Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.
- Responsibilities include directing work; appraising performance; rewarding and disciplining employees; issuing corrective actions and addressing complaints, resolving problems.
- Perform other duties as assigned.
Requirements:
- High School Diploma/GED required. Associates degree is preferred.
- Minimum of three (3) years of supervisory experience in a service/customer-oriented environment.
- Have a working knowledge of OSHA safety regulations, chemical handling/storage procedures, and Safety Data Sheets (SDS).
- 1 year of proven housekeeping experience in a healthcare or hospitality setting; experience in environmental services.
- 1 year of supervisor experience in a janitorial capacity.
- Industry specific certification/licensure may be required.
- Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.
- Valid Driver's License and clean driving record.
- Bilingual in English and Spanish is an asset.
- Floor care experience preferred.
