Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Vice President of Employee Communications will lead the development and delivery of a strategic employee communications program for Comcast’s Central Division. This role will serve as a key part of the Division Communications team, collaborating across HQ, Division, & Region communications.
Job Description
Core Responsibilities:
This position is for a hands-on, senior communications professional with experience leading, designing and transforming employee communications programs to be delivered at scale. The body of work will include the development of a compelling narrative leveraging the voice of our Division President & Senior Leadership team; employee content and events designed to reach people leaders and frontline employees; a division-wide employee ambassador program; and a fit-for-purpose ecosystem of modern employee communication channels.
As leader of the function, the ideal candidate will have experience advising and working with senior executives to develop annual and quarterly plans; leading and developing a team of employee communications leaders and professionals; developing goals and priorities that align with our annual business plan; measuring and analyzing performance; driving short-term and long-term changes to improve team operations, culture, and outcomes; and other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors, and our communities.
Comcast experience required.
Disclaimer:
Comcast is an EOE/Veterans/Disabled/LGBT employer.
The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Employee Communications; Change Management; Public Speaking; Communications Programs; Communication; Strategy Plan; Infographic Design
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
15 Years +
