Morgan Stanley is seeking an HR Associate to join the Alpharetta HCM Service Delivery team. This function provides operational and advisory support to our HCM Business partner teams, as well as to employees and managers across the firm on several processes across the employee lifecycle. In addition, the function partners closely with HR product areas within the department to drive efficiencies and best practices in our HR processes. The HR Associate will primarily focus on operational processes as well as process optimization efforts across a broad range of business units.
In the Human Resources division, we provide advice and insight to attract, retain, reward, and develop a talented global workforce, giving employees the support and tools they need to succeed.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on.
What you'll do in the role:
- Provide day-to-day support for employees and managers on operational HR matters by providing timely, accurate and thorough responses related to answering policy questions, assisting with offboarding, immigration questions, mobility eligibility, leave processing, employment verifications letters, etc.
- Provide high quality support to HR Business Partners on both cyclical and adhoc HR processes including talent assessments and performance evaluations, diversity efforts, promotions, and compensation, including assisting with audits.
- Manage general job change transactions.
- Partner with global and regional HR colleagues on operational HR matters to drive people initiatives.
- Project manage planned and ad-hoc activities for the HR Business Partner team as needed
- Proactively suggest process improvements to enhance efficiency; identify process issues through day-to-day transactional work and escalate to HCM Service Delivery Lead.
- Ensure that best-practices are proactively documented through job aids and training.
- Ensure that service delivery standards are consistently met or exceeded.
- Ensure requests are tracked appropriately to completion; log information into systems and update information in a timely and accurate manner for team to track service inquiries, resolutions and provide metrics to stakeholders.
What you'll bring to the role:
- Bachelor's degree required with two or more years of relevant professional experience
- Must be a team player who enjoys a high volume, fast paced and dynamic environment
- Outstanding interpersonal and customer service skills; ability to flex style based on situation and audience
- Successful candidate will have a roll-up-your-sleeves, can-do mindset
- Strong ability to multitask and maintain attention to detail while dealing with a heavy volume of workflow
- Results orientated and able to meet deadlines; knows when to escalate
- Exhibits ownership and accountability to ensure tasks are completed in a thorough and timely manner
- Effective problem-solving skills with a high degree of initiative
- Ability to handle confidential information in a professional and discreet manner
- Sound working knowledge of general Human Resources functions
- Strong Microsoft Office skills in Excel, Power Point, Word, etc. Visio a plus.
- At least 2 years' relevant experience would generally be expected to find the skills required for this role
What you can expect from Morgan Stanley:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values: putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you will find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.
At Morgan Stanley Alpharetta, we support the breadth of the Firm’s global business and functions from Wealth Management and Institutional Securities to Technology and Operations, Finance and Human Resources divisions. With the 2020 acquisition of E-TRADE, which has its largest footprint in Alpharetta, Morgan Stanley super charged its Wealth Management business to deliver a first-class experience for the digitally inclined investor and trader. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There’s ample opportunity to move about the business for those who show passion and grit in their work.
Expected base pay rates for the role will be between $65,000 and $95,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the base of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by the law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
