Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
The Digital Services team at Schwab is seeking a Digital Product Manager for our Digital Content and Disclosures team. Reporting to the Director, Enterprise Regulatory Disclosure Management, this position plays an integral role in helping build and develop and support the platforms that manage the centralization, development and deployment of regulatory documents. As the Digital Product Manager, you will be responsible for managing the overall Client Experience program for our platforms and managing initiatives that comes with that.
The ideal candidate will have passion for the client experience, be focused on our users and how to improve upon their workflows and help drive the vision for the content distribution space. The candidate will use strategies that foster an environment of teamwork and creativity. This role is ideal for someone with an eye for detail, experience collaborating with clients and users, and the ability to be the voice of the client.
What you are good at
- Being a confident Voice of the Client during planning sessions and building out strategy
- Strong collaborator and a good listener
- Journey Mapping, Client Research and other skills used to better understand the how the end users leverage our platforms
- Driving transparent communications out to our clients keeping them informed of roadmaps, issues and coming changes that may impact their day-to-day
- Building out Personas helping the team gain better insight to our users and their workflows
- Creating educational and supporting materials to help users with a more self-service driven experience
What you have
Required Qualifications:
- Bachelor’s Degree
- 5+ years of experience as a Product Manager
- Experience with Agile methods and process
- Strong analytical and project management skills
- A “can do” attitude that leans towards action and the ability to overcome obstacles and successfully execute on multiple projects simultaneously, at times under extremely tight deadlines with minimal direction
- A creative problem solver and a keen interest in ensuring the best possible experience for our users and, ultimately, our clients
- A fine attention to detail and a disciplined approach to developing application
Preferred Qualifications:
- Prior experience within financial services industry, and knowledge of Schwab's products, services, and offerings are highly desired
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
