About this role: Wells Fargo is seeking a Lead Product Manager to join our Inter-FI and MRDC Product Team within Consumer and Small Business Banking Payments. The individual will serve as a critical contributor and leader, expected to own many responsibilities required to set and deliver strategic initiatives. All priorities must be supported by analytical analysis and adhere to applicable policies and regulations. Will lead or participate on issue management processes.
This leader must work well in a rapid-paced environment and be passionate about owning and leading change to improve the product.
In this role, you will:- Participate in moderately to highly complex initiatives and deliverables by utilizing data-driven, advanced analytical techniques to make actionable insights, trends, recommendations, or contribute to large-scale planning that has a broader impact
- Deliver solutions that require consideration of trends, regulatory impact, and risk management
- Develop business segmentation, customer profiling, benchmarking, forecasting, perform vintage analysis and create strategies
- Support the business to understand issues impacting the product through complaints and other voice of the customer feedback using insightful analytics
- Enable actionable insights for senior leaders through delivery of timely, executive-level communications.
- Communicate actionable insights and recommendations using data in a digestible format to a wide variety of audiences to include non-technical audience of varying levels
- Ensure adherence to compliance and legal regulations and policies on all product related initiatives
- Work independently or with minimum supervision
Required qualifications:- 5+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired qualifications:- Consumer and Small Business Deposit Payment Products experience (e.g. Bank to Bank Transfer, MRDC, Zelle)
- Strong analytical experience; ability to use data to inform business cases, road map priorities, decks, etc
- Experience developing reporting and insights to help business decisions in various parts of the business which includes Root-cause analysis of complaints, reporting on SLAs, KRIs, trends
- Ability to manage effectively in a matrixed organization, developing partnerships with many business and functional areas
- Ability to manage multiple projects ranging from moderate to high complexities
- Ability to exercise independent judgment to identify and resolve problems
- Excellent verbal, written, and interpersonal communication skills, presentation skills and communication skills
- Experience developing Power Point materials and ability to present to Senior Leaders in a concise manner
- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.
- Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
- Strong organizational, multi-tasking, and prioritizing skills
- RCSA and Process mapping experience
Job Expectations:- Ability to travel up to 10%
Posting Location:- 401 S Tryon St Charlotte, NC
- 550 S 4th St Minneapolis, MN
- 1150 W Washington St Tempe, AZ
- 2700 S Price Road Chandler, AZ
- 333 Market St San Francisco, CA
- 1755 Grant St Concord, CA
- 150 E 42nd Street New York, NY
- 3075 Loyalty Circle Columbus, OH
U.S. only - Pay Range:New York - New York Pay Range: $100,800 - $179,200 USD annual (this range may not be applicable to other locations)
Pay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$84,000.00 - $179,200.00
Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date:22 Nov 2024
* Job posting may come down early due to volume of applicants. We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
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b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
