POSITION SUMMARY:
This position is under the direct supervision of the Program Manager and is responsible for the day to day operation of the assigned guard force by meeting all contractual requirements.
ESSENTIAL FUNCTIONS:
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include function, objectives, duties or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties, tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
Performs a variety of duties assigned by the Program Manager, including but not limited to, scheduling personnel to minimize overtime, assessing working conditions to ensure that posts are staffed and provide direct supervision of assigned security officers, gathering information for investigations, advising management concerning employee performance and disciplinary matters, inspecting uniforms and credentials, completing reports, liaison between the sites and the Supervisor, stand posts if needed, and other tasks as assigned.
MINIMUM QUALIFICATIONS
Basic Qualifications
- US Citizenship preferred
- At least 21 years of age
Education / Experience
- Possess high school diploma from an accredited institution recognized by the U.S. Dept. of Education or equivalent certificate
- At least two (2) years' successful experience in field supervision.
- Must be able to meet state/county licensing requirements for Security Officers.
Background Prerequisites
Must undergo and meet company standards for background and reference checks, controlled substance testing, may need to meet Physical examination and agility requirements per assignment and behavioral selection survey, in addition to any mandatory licensing requirements.
Competencies (as demonstrated through experience, training, and/or testing)
- Knowledge of the contract operations
- Excellent verbal and written communication skills with staff and the public
- Ability to conduct effective and confidential investigations.
- Ability to write reports and correspondence in a clear and concise manner.
- Ability to read, analyze, and interpret various policies.
- Ability to interpret furnished in written, oral, diagrammatic, or schedule form.
- Use of personal computer and standard office productivity software.
- Ability to exercise good judgment and within proper policy and procedures
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to maintain professional composure when dealing with emotional or confrontational circumstances.
- Strong customer and results orientation
- Strong working knowledge of security operations, safety practices in a business environment and enforcement procedures (i.e. electronic security equipment, audio and video equipment)
WORKING CONDITIONS:
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
- Work is performed inside and outside the property with exposure to inclement weather and unpredictable crisis situations.
- Shift work required.
- Ability to remain on post up to four (4) consecutive hours without eating, drinking, or relieving bladder/bowels.
- Frequent and prolonged walking, standing, sitting, and stooping, up to 12 hours per day, either indoors or outdoors, during daytime or nighttime.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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VA License Number: 11-4665
