As a Lead Automation Technician - Fire and Security here at Honeywell, you will play a critical role in providing advanced technical support and expertise for our fire and security solutions. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.
KEY RESPONSIBILITIES
- Troubleshoot and resolve complex technical issues for our fire and security solutions
- Provide advanced technical support and expertise for our fire and security solutions
- Collaborate with cross-functional teams to ensure successful implementation of our solutions
- Conduct training sessions for customers and field service technicians
- Stay updated with industry trends and advancements, and provide recommendations for improvement
YOU MUST HAVE
- Minimum of 6 years of proven experience in field service engineering, with a focus on fire and security solutions
- Strong technical knowledge and expertise in fire and security technologies
- Excellent problem-solving and troubleshooting skills
- Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
- Experience in project management and execution
- Strong customer focus and ability to build and maintain relationships
WE VALUE
- Experience with Honeywell fire and security systems
- Strong customer service and communication skills
- Ability to work well under pressure and in fast-paced environments
- Willingness to travel and work flexible hours
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
Additional Information
- JOB ID: HRD249350
- Category: Customer Experience
- Relocation Tier: Not Applicable
- Security Clearance:
- Aviation Authority (FAA for US):
- Band: 02
- Referral Bonus: 3000
- Requisition Type: Standard Requisition
- US Citizenship:
- FLSA Statement:
- FLSA CODE: Nonexempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
