Description
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
Leidos is searching for a highly motivated Field Engineer to support a government customer’s IT environment. The Civil IT Leidos team will be responsible for maintaining the customer’s existing environment and modernizing its IT systems, while ensuring continuity of mission operations.
This position will be based in Alexandria, VA.
Primary Responsibilities:
Install and configure hardware, software, and network components, including servers, routers, switches, firewalls, and other IT equipment at various sites.
Deploy and set up new systems or upgrades according to established procedures and best practices
Perform system administration tasks such as user account management, access control, permissions management, and system backups
Troubleshoot network connectivity issues, analyze network traffic, and implement solutions to optimize network performance and security
Work in team environments that use agile methodologies
Conduct routine maintenance tasks, such as hardware inspections, firmware updates, and component replacements, to prevent system failures and ensure uptime
Diagnose and repair hardware faults or failures, coordinating with vendors for warranty repairs or replacements as needed
Provide technical support for software applications and operating systems, troubleshooting issues, and resolving user problems
Maintain accurate documentation of IT systems, configurations, procedures, and troubleshooting steps
Generate reports and service requests for management review and analysis
Provide technical assistance and support to end-users, addressing IT-related issues and inquiries via phone, email, or in person
Conduct user training sessions to educate employees on IT systems, software applications, and best practices
Investigate root causes of problems, implement corrective actions, and document resolutions to prevent recurrence
Collaborate with other Product Teams, vendors, and stakeholders to coordinate projects, resolve issues, and implement changes
Perform in a supervisory capacity as needed
Installation, setup, configuration and maintenance of IT devices including desktop PCs, laptops, printers, and other peripherals.
Basic Qualifications:
Ability to obtain a Public Trust Clearance
BA/BS degree and 4+ years of IT experience
Hands on experience working in an operational environment
Windows Server Administration experience
Backup & Recovery experience
System Deployment experience (hardware and software)
Microsoft Office 365
Preferred Qualifications:
Experience maintaining systems/applications in a cloud environment
Experience supporting the USPTO customer
Microsoft Intune experience
Original Posting Date:
2024-11-20
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $68,900.00 - $124,550.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
