What does a successful Senior Load Balancing Engineer do at Fiserv?
You will be a SME for a variety of clients in load balancing, virtualization and Microsoft/Linux server design and deployment. You will be responsible for the high-level strategy, design, and certification as well as project-based design, deployment, and troubleshooting of a variety of systems and systems virtualization projects.
What you will do:
- Provide day-to-day support and application guidance of load balancing tools such as Citrix NetScaler and F5
- Drive strategic direction, design, certification, and standardization of the load-balancing environment
- Troubleshoot and resolve escalated issues related to NetScaler and Big-IQ
- Coordinate with OEM and vendor for any issues
- Responsible for upgrading firmware of NetScaler and F5 Big-IP devices per vendor recommendation and certified MOP
- Create load-balancing resource utilization report to share and discuss with team and management
- Create, amend, edit, and delete custom configuration related to virtual server, certificate, policy settings, etc.
- Provide detailed documentation of environment while providing excellent customer service to various internal and external clients
What you will need to have:
- 6+ years of experience with Citrix NetScaler and/or F5 load balancer design and deployment
- 6+ years of experience in LTM and GTM technologies
- 6+ years of experience with installing and troubleshooting HA, GSLB, Content switching, access gateway, SSL VPN, related issues
- 4+ years of experience working within VMware environments utilizing HA and DRS
- 4+ years of experience with Active Directory GPO, DNS, CA, Radius, and domain related functions
- Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience
What would be great to have:
- Strong oral and written communication skills
- Prior experience with multi-factor authentication solution
- Ability to develop technical relationships with end-users, OEMs and other teams
- Exposure to automation tools such as Python and Ansible
- Industry certifications such as F5 Certified Technology Specialist (F5-CST) and F5 Certified Solution Expert (F5-CSE)
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