About this role:Wells Fargo is seeking a Trade Services Specialist - Letter of Credit Consultant within our Wholesale Lending Operations.
In this role, you will:- Remain complaint with all enterprise and departmental procedures and guidelines; comply with all SLAs, and maintain an accuracy level of at least 95%, minimize and/or eliminate errors and operational losses.
- Ensure customer satisfaction by providing support services in the delivery of Imports, Banker's Acceptances, Collections, Standbys, Guarantees and reliable output of data.
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
- Receive direction from leaders and exercise independent judgement while developing the knowledge to understand function, policies, procedure, and compliance requirements.
- Guide individuals on complex tasks of import LCs and Banker's Acceptance in accordance with standards.
- Review Documentary and Standby applications for completeness, check credit availability and ratings, and Applicant/Obligor on board status, and/or RM approvals prior to submission to ITS Ops for processing.
- Record all Letter of Credit transactions for new/modifications/drawings/transfers/charges in our system of record.
- Serve as liaison between the client, legal, beneficiary and International Trade Services Operations for non-standard or language Letter of Credit issues.
- Initiate client set ups on the CEO Trade platform and Party IDs for International Trade Services Ops system.
- Facilitate LC transfers from and to other lines of business within WF.
- Handle LCs issued by participating banks who also serve as an LC issuer, reconciliations, and related activities.
- Participates in system enhancement meetings and UAT / Regression testing, as needed.
- Assist leaders in training staff Trade transactions, procedures, and workflows.
Required Qualifications:- 2+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:- Knowledge and understanding of Asset Based Lending or Commercial Lending.
- Full working-knowledge of Standby and Import Letters of Credit.
- Basic understanding of accounting or finance experience.
- Strong attention to detail and accuracy skills, along with analytical skills
- Customer service focus and experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions.
- Strong organizational, multi-tasking, and prioritizing skills
- Ability to work independently and in a team environment.
- Ability to work in a fast-paced deadline driven environment.
- Good Microsoft Office (Word, Excel, and Outlook) skills
- Fast and accurate keying skills
- Excellent verbal, written, and interpersonal communication skills.
- Strong time management skills and ability to meet deadlines.
- Outstanding problem-solving skills
Job Location: Charlotte, NC only
Posting End Date: 29 Nov 2024
*Job posting may come down early due to volume of applicants. We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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