Founded in 1998, Direct Line has grown from its start in Silicon Valley to become a leading global technology services company, providing data center design, integration, installation, retrofits, maintenance and managed services to the world's leading technology companies.
Catering to a broad spectrum of technology and client requirements, Direct Line employs over 1200+ skilled technicians to deliver over 1000 projects annually across data center markets in the US and APAC.
In July 2024 Direct Line was acquired by CBRE and now operates within its Data Center Solutionsbusiness. This new ownership presents an opportunity to support and accelerate DL's key strategies to serve the increasing demands of the industry and our clients.
JOB TITLE: Field Process Administrator
LOCATION: Nationwide
FLSA STATUS: Non-exempt
SUMMARY:
Direct Line is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data centers and technology companies. Direct Line is backed by private equity firm and headquartered in Fremont, California with additional locations in US, Asia-Pacific and Europe. We are looking for a highly energetic, result oriented, passionate, and hands-on Project Coordinator with a desire to join a growing team. The person should be self-starter, adaptable with attentive to detail and able to work with minimal supervision.
The Field Process Administrator will be a key member of our operations team and will support our Operations Managers with administrative duties. This position does not require industry experience but does require a strong work ethic and organizational skills.
ESSENTIAL DUTIES AND RESPONSIBILITES
- Assist the East Coast and West Coast Field Managers with day-to-day administrative functions.
- Maintain and monitor Regional Organizational Charts
- Organizing, attending, and participating in operations meetings
- Document and follow up on important actions and decisions from meetings
- Prepare necessary presentation materials for meetings
- Assist in following up with all ADP Employee Groups daily to ensure that all punches are accurate, and Job Numbers/Cost Codes are allocated appropriately
- Ensure all New Hire Training Hours are recorded in ADP
- Ensure all Timecards are approved by each employee and manager each pay period
- Provide administrative support as needed
- Assist with submitting Requisition Requests
- Coordinate, manage, and submit Travel Authorization Forms
- Submit and keep record of all Direct Line & Agency Termination Forms
- Submit and keep record of all IT Termination Forms
- Chair and facilitate meetings as appropriate and distribute minutes to project team members
- Maintain and monitor Travel Technicians Spreadsheet
- Monitor and track Agency Conversion Spreadsheet to assist with potential conversion conversations
- Demonstrated ability to plan and organize team efforts effectively
QUALIFICATIONS
- Minimum 5 years' experience.
- Excellent communication skills.
- Good understanding of building networks.
- Ability to plan and organize a team effort.
- Good client management and goodwill building ability.
- Capacity to motivate and boost morale of teams.
- Effective time management and logical decision-making ability.
- Strong focus on quality and safety.
#LI-Onsite
CBRE | DIRECTLINE, a CBRE Data Center Solutionsbusiness, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.
For more information on how Direct Line can support your technology infrastructure requirements, please visit: www.dl-global.com
