Position Summary
This position is under the direct supervision of the Manager for assigned high profile site and performs a variety of security-related duties. In this position, you will observe and report activities and incidents at assigned locations, providing for the security and safety of client property, visitors, and personnel.
Additionally, you will assist in preserving order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises; control access to client site and facility through the admittance process; responsive in all situations; monitors entrances and exits and acts to prevent unapproved or unlawful entry. Some assignments may patrol assigned site on foot or in vehicle, checks for unsafe conditions such as hazards, unlocked doors, and security violations; protects evidence or scenes of incident in the event of accidents, emergencies, or security investigations; prepares logs or reports as requested. May be exposed to stressful situations.
ESSENTIAL FUNCTIONS
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include function, objectives, duties or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties, tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
Duties include:
- Controls access to client site or facility through the admittance process; precludes unauthorized access to facilities, and the conversion, theft or intentional destruction of physical assets; assists visitors with a legitimate need to gain entry to the facility; screens visitors and client employees in an efficient manner in order to expedite their admittance to the site or facility.
- Provides an atmosphere in which all client employees and visitors know that the client responds to and cares about their needs; provides a courteous, respectful, and pleasant interaction with each client employee and visitor as perceived from their point of view; presents a good image of the client and its security department.
- Communicates in a manner that is open, honest and responsive in all situations; provides information, to the extent authorized, regarding the site and surrounding area as requested by visitors.
- Monitors entrances and exits; acts to prevent unapproved or unlawful entry; controls entrances, the movement of people and vehicles (to include vehicle inspections), and parking; operates a gate and examines vehicle contents; monitors remote entrances using closed circuit television; operates remote access devices; calmly directs persons who cause a disturbance to leave the property.
- Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked ingress and egress, mechanical problems, and unauthorized persons; inspects buildings and grounds using appropriate equipment and protective gear.
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others.
- Prepares logs or reports as required for site; writes or types reports or enters information in a computer using standard grammar; inspects security control logs and takes action as required.
- Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required by the site.
- Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for the site, by the company, and/or through training or certification.
- Carries out specific tasks and duties of a similar nature and scope as required for the assigned site.
Minimum Qualifications at Entry: Additional qualifications may be specified and receive preference, depending upon the nature of the position.
Basic Qualifications
- US Citizenship preferred
- Be at least 21 years of age.
Education | Experience
- High School Diploma or G.E.D.
- A minimum of one (1) years’ experience in the security / law-enforcement / military field
Background Prerequisites
Must undergo and meet company standards for background and reference checks, controlled substance testing, may need to meet physical examination requirements per assignment, government background process per assignment and behavioral selection survey, in addition to any mandatory licensing requirements.
Competencies (as demonstrated through experience, training, and/or testing):
- Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements.
- Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned site.
- Ability to carry out instructions furnished in written, oral, or diagrammatic form and the ability to write routine correspondence, including logs and reports.
- Ability to interact in a professional manner in both individual and group settings
- Ability to make minor decisions in accordance with rules and regulations as they apply to work problems
- Ability to be an effective team member; to maintain professional composure when dealing with unusual circumstances; to adapt to changes in the external environment and organization and possess good organizational skills.
- Ability to provide high quality customer service. Courteous telephone manner: good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
- Ability to work with computers and the necessary software typically used by the department
WORKING CONDITIONS (Physical/Mental Demands): With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
- May be exposed to or required to handle sensitive and confidential information.
- Required to respond to emergencies.
- May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
- May be required to work overtime without advance notice. May be required to work rotating shifts.
- Required ability to handle multiple tasks concurrently.
- May be required to utilize skills for keyboarding, basic computer usage and operating controls.
- Must be able to see, hear, speak, and write clearly in order to communicate with employees and clients, observe and report incidents, and direct others.
Competitive Benefits: Benefits include Health Insurance (medical, dental and vision available), 401(k), Vacation, Sick Leave and Paid Holidays.
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A Word About EEO, Pay Transparency and other regulatory requirements
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Certain state's posting requirements ask for additional detail. Depending on geography, site assignment and / or experience:
Wage range for this position is $16.20-$29.44 with a Health and Welfare benefit range from $4.00-$6.00 where applicable.
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VA License Number: 11-4665
