Your opportunity
International Services is a diverse and multi-faceted organization. We are the international center of excellence for the firm across Investor Services, Advisor Services, Stock Plan Services and more. We are dedicated to empowering investors residing inside and outside of the United States with the education and tools to trade globally.
International Financial Consultants manage a practice of HNW international clients located in their assigned region. The Asia Pacific region includes China, Taiwan, Australia, and Malaysia. International Financial Consultants are expected to manage a large group of assigned client households while simultaneously developing new and existing relationships within their region through proactive and regular business development activities. Expected activities include developing deep relationships with practice clients to reduce attrition risk, encouraging asset consolidation, introducing to advisory services, and building a referral network. This is a proactive-client-contact role where a high number of activities and unique contacts each day are critical to meeting the performance expectations and high practice penetration.
Reports to the following company office locations in Orlando, Westlake, and Phoenix and is not available as fully remote. Must live within reasonable commuting distance. Subject to Schwab’s internal approach to workplace flexibility.
What you have:
- As a regional Financial Consultant assigned to Asia Pacific, you will be the dedicated relationship point of contact for your assigned clients. In this role you will help your assigned practice clients navigate the US markets, identify their financial goals, and find the appropriate products and services through Schwab.
- Since your clients are located across multiple jurisdictions over a large geographic area, your contact will mostly be over the phone or through video meetings. Understanding the unique needs of these multiple jurisdictions is critical and will require flexibility in terms of scheduling client meetings, outbound calling, and practice engagement time. This is a high-contact and high-activity role where scheduling working hours based on the needs of your clients will be required. To that end, it will be common practice to sometimes start your day at 4am EST or earlier to ensure you are meeting client’s preferred contact time.
- You will manage a large client practice in this role. Contacting these clients to understand their needs and contact preferences is key to being successful and ensuring you maintain the expected practice penetration levels. Additionally, you will work to grow your active practice through ongoing proactive business development, building trust, and earning a strong referral network.
What you have
Required minimum skills and qualifications are:
- Bachelor’s degree or equivalent experience
- Proficiency in Mandarin is required
- Series 7 and 66 (or 63 & 65) required
- 5+ years’ direct international client experience and an equivalent level of knowledge of securities industry required
- 3+ years’ demonstrated experience introducing advisory products and services to international clients (SAN, SWA, MAS, etc…) required
- Extensive knowledge of the intricacy of working with international clients, jurisdictional nuances, tax impacts, foreign regulatory impacts, product availability and the requirements of servicing non-US customers
- The ability to organize and structure your day to be productive; including block-scheduling to ensure unique phone-based contact is performed each day for both lead follow-up and practice contact
- Expertise in identifying client needs, building trust-based relationships, displaying client empathy, and superior relationship-management
- Ability to manage a large book of clients through high client contact and engagement
- College for Financial Planning designations (CFP, AAMS, AWMA, etc..) are preferred
In addition to the salary range, this role is also eligible for bonus or incentive opportunities.
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
