Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.
Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by dedicated CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.
The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.
Job Role
The Mail Services Coordinator is essential to the processing, preparation, and delivery of mail throughout Host-supported locations. They maintain a detailed daily schedule for the delivery of mail, packages, copy products, and stationery, and ensure that items are mailed and delivered quickly and efficiently. Responsible for stocking mail and postage supplies, inspecting deliveries, and processing shipment requests.
This associate safeguards deliveries from damage and tampering, in addition to other duties such as responding to production needs.
What You'll Do
- Deliver mail, packages, copy products, and stationery to assigned groups/locations per the daily schedule. Ensure that all packages received/delivered are shipped and/or delivered on the same day.
- Audit delivery invoices. Approve or reject deliveries based on inspections. Check for contraband. Ensure all shipped packages are adequately protected against damage.
- Process shipment requests with vendors, inform package owners of arrangements. Apply appropriate postage amounts and required identification to outgoing mail and packages.
- Stock copy rooms and provide first response for copier fleet production needs such as clearing jams (no tool repairs) and resolving if a technician is needed.
- Additional responsibilities may involve coordinating online production/copy requests, arranging conference rooms for client meetings, and handling phone calls and messages.
