JOB DESCRIPTION
Excel as a Senior Associate while being a part of Operations Transformation, Design and Delivery team which is responsible for identifying and delivering end-to-end solutions within the Payments business with a client-centric approach.
Job Summary:
- As a Senior Associate in Cross Currency Payments, you will flourish in a dynamic, cooperative environment working with diverse teams across various countries and time zones.
- Your robust analytical and communication skills will be utilized to meet business requirements, understanding the needs of both the client and operations teams.
- You will collaborate with the delivery organization to develop solutions. Working closely with the Product, Operations, and Technology teams, you will define work items, suggest improvements, and ensure their implementation as part of the global FX Operations strategy.
Job Responsibilities:
- Carry out business analysis, define and document business requirements for development and commercialization in order to meet FX business objectives
- Articulate and document process flows including customer interactions, operations intervention, end to end flows, data handoffs, etc.
- Understand client requirements, their usage of FX Products and prioritize and plan those requirements with product owner responsibility
- Ensure delivery of proposed changes by working closely with Product, technology and Service teams across time zones and geographies
- Understand risks to delivery plans and/or proposed solutions and propose mitigation options. Carry out defect analysis, support production testing of changes and the prioritization and exploration of alternative solutions
- Analyze as-is and propose to-be processes, conduct gap analysis to determine degree of change from business initiatives
- Perform impact analysis and a thorough transition process to ensure that all impacted functional groups are informed of changes, their impact and target state models
- Create regular reporting and scorecards for consumption by senior management and support the project management team with tracking and planning
- Review the Cross Border Product offering and the wider Payments offering today
- Identify solutions that meet operational strategic goals and short-term needs. Setup, design and deliver programs that implement those solutions
- Analyze workflows, interactions, requirements and data across teams and functions. Coordinate across lines of business and functions to achieve high quality delivery
Required qualifications, capabilities, and skills:
- Minimum 5 years of Product development, analysis and delivery experience within the financial services industry
- Deep understanding of the cross-currency (FX) and the broader Payments market
- Ability to build partnerships and work in a collaborative environment
- Demonstrable analytical skills, problem solving skills, innovative and strategic solutioning skills
- Communication and presentation skills (written and verbal) able to clearly articulate business change/requirement across levels of stakeholders
- Organisational skills, meeting/workshop facilitation, time management and ability to manage several concurrent projects
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
