JOB DESCRIPTION
We are in search of innovative problem-solvers to join our Consumer & Community Banking division at Chase, a leading financial services firm. This role offers a competitive total rewards package, comprehensive health care, retirement savings plan, tuition reimbursement, and more. As part of the Chase Consumer & Community Bank Data & Analytics Team, you'll provide insights to create competitive advantages and solve challenging business questions, with ample opportunities for learning and career growth.
Job Summary
As a Full-Time Associate in the Focused Analytics Solutions Team (FAST), you will be responsible for developing and executing actionable data science and analytical solutions in a consulting-style environment. You will collaborate with senior leaders to develop strategic roadmaps for lines of business and analytics organizations within Chase, and manage projects to ensure clear communication within the project team and stakeholders. Your role will be critical in promoting business decisions and enhancing customer/employee experience at scale
Organization Description
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Employer Description
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Team Description
The Chase Consumer & Community Bank Data & Analytics (“CCB D&A”) Team is the engine that powers Chase with insights to create competitive advantages for the business, inspire customer-centric innovation, and solve challenging business questions. The team encompasses a variety of disciplines from data governance and data strategy / partnerships to reporting, business intelligence, data science, and machine learning; and we collaborate closely with our technology, product, and design partners to deliver practical and impactful solutions. The scale and breadth of our work crosses CCB businesses and functions, including Consumer Banking, Home Lending, Card Services, Business Banking, Auto Finance, Digital, and Marketing.
CCB D&A is a collaborative, supportive, and dynamic team. You will bring your diverse perspectives to help us deliver innovative and actionable insights, products, and solutions for our business and clients. We provide the training, mentoring, and guidance to enable success and offer significant learning and mobility opportunities to support career development and growth.
Within the broader CCB D&A team, the Focused Analytics Solutions Team (“FAST”) is a centralized team that develops and executes actionable data science and analytical solutions in a consulting-style environment, while placing a premium on creative, practical problem solving and superior client interaction. An equally important part of the FAST mission is to facilitate classroom and apprenticeship style training and development for the next generation of data and analytics talent. The team works on a large range of strategic, highly visible projects with internal clients such as CCB Strategy, Corporate Development, and AML / KYC as well as analytics teams aligned to Consumer Banking, Home Lending, Card Services, Business Banking, Auto Finance, Digital, and Marketing. We develop data-centric solutions that move the bottom line for the firm, and this role is a unique opportunity to have meaningful impact on a large scale at a leading financial services firm.
FAST has two primary tracks - Data Science and Analytics Solutions, and our projects are staffed with practitioners from both of these tracks. Data Science team members are our hands-on-keyboard experts in data science, responsible for evaluation, coding and delivering actionable analytical insights and recommendations. Analytics Solutions team members play a critical role in data exploration, strategy development, and managing solution builds from end-to-end. They are strong problem solvers, dynamic storytellers, and structured project managers.
JPMorgan Chase & Co. (NYSE: JPM) is a leading financial services firm with operations worldwide. With over 55,000 technologists globally and an annual tech spend of $15 billion, JPMorgan Chase is dedicated to innovating and improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Under the J.P. Morgan and Chase brands, the Firm serves millions of customers in the U.S., and many of the world’s most prominent corporate, institutional and government clients globally. Visit http://www.jpmorganchase.com/tech for more information.
Job responsibilities
- Helping FAST and our internal clients develop actionable data-driven insights, solutions, products, and services that drive business decisions and enhance customer / employee experience at scale
- Managing projects day-to-day to ensure a clear understanding of business impact, scope, and requirements; delivery by key milestones; clear communication within the project team and stakeholders; and adherence to risk and controls procedures
- Collaborating with senior leaders to develop strategic roadmaps for lines of business and analytics organizations within Chase
- Leading discovery work through a mix of consulting (problem solving, client interaction) and user-centered design to help the team develop insights and hypotheses
- Partnering with data scientists to enable them to execute technical work (e.g., modeling, automation, etc.) by providing clear guidance aligned to business objectives and outcomes as well as delivering supplementary, exploratory data analysis as needed
- Operating as an effective storyteller, communicating complex technical approaches by developing understandable and actionable story and presentation deck materials for stakeholders, including senior leadership
Required qualifications, capabilities and skills
- Enrolled in an MBA or Master’s degree program, with an expected graduation between December 2024 and August 2025
- Proven track record of utilizing data to answer business problems effectively
Preferred qualifications, capabilities and skills
- Exceptional communication (written and verbal) and presentation skills – an ability to communicate effectively with diverse audiences across business and technology partners, including senior leadership
- Experience managing projects and using project management tools; strong time management skills, with the ability to multi-task and keep multiple projects on track
- Strong consulting toolkit that can rapidly advance projects while maintaining positive stakeholder relationships.
- Familiarity with innovation and design thinking (e.g., creating solutions with the end user in mind) or product management principles
- Basic awareness of data wrangling, data analytics techniques, and/or visualization techniques (e.g. SQL, Python, Tableau)
Locations you may join:
- Chicago, Illinois
- Columbus, Ohio
- Plano, Texas
- Wilmington, Delaware
Must be authorized to work in the USA. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JP Morgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
What’s next?
We will review applications as they are received and extend offers on a rolling basis. We strongly encourage that you apply early since programs will close as positions are filled.
Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.
Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.
©2024 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran
ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
