Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
Position Summary: The Senior Training Specialist, Cell Therapy Operations Training, is a full-time role. The primary focus for this role is to carry out instructional design and training development for instructor-led, on-the-job, and computer-based training courses that support the Business Process Management portfolio of projects. This role is responsible for the successful implementation of systems training including, but not limited to, SAP and Oracle. This role also entails end-to-end training design, development & deployment activities in support of Cell Therapy Operations Trainings.
This role will provide coaching on training requirements, adult learning principles, curricula design support and alignment to local training processes and with global and / or regulatory requirements.
Key Responsibilities:
- Support, maintain, encourage, engage, and empower a learning culture for trainees and for the BPM Training and Organizational Change Management Team.
- Oversee learning and performance enhancement programs from start to finish.
- Act as an effective change agent.
- Design, develop and deploy the learning and performance enhancement experience.
- Manage competing priorities and work within a team to drive completion of projects.
- Develop training KPIs that measure the effectiveness of training programs, return on investments and support business goals and objectives.
- Align, coach, and develop training programs that drive an increase in overall training effectiveness and the empowerment Cell Therapy personnel.
- Design and develop training courses using various instructional design methodologies while incorporating adult learning principles
- Contribute to the writing, review, approval and maintenance of metrics, and associated training Standard Operating Procedures (SOPs) or Work Procedures (WP)
- Identify, evaluate, and implement key performance metrics for training effectiveness and for business expectations regarding training design
- Analyze training effectiveness data and lead improvement training and learning initiatives
- Create engaging learning activities and compelling course content
- Work with Subject Matter Experts to identify target audience's training needs
- Set instructional end goals and create content that matches them
- Visualize instructional graphics, the user interface and the finished product
- Create supporting materials/media (audio, video, simulations, role plays, games, etc.)
- Devise modes of assessments, such as tests, quizzes, to measure the effectiveness of the course
- Maintain and control electronic document content and folders as per good documentation requirements
- Drive continuous improvement for training programs
- Address recurring issues identified for training
- Provide coaching and guidance for training programs that support integration and implementation of new products and/or processes.
- Ensure training documentation/files are maintained, with good documentation practices and in compliance with Quality Systems and retention programs
- Work independently and perform with a high degree of accuracy
- Partner with other members the Cell Therapy Operations Training Team and other training teams across the organization to build harmony and alignment
- Support internal and external Audits/Inspections
- Develop Key Performance indicators to display the effectiveness of training programs, the instructional design capacity and delivery output, etc.
Qualifications & Experience:
- Bachelor's Degree in Science, Supply Chain, Manufacturing, Information Systems, Business or Engineering, Education, Management, Communication, Learning & Organizational Development, related discipline or equivalent work experience.
- 3+ years of experience in supply chain or manufacturing environment (pharmaceutical industry preferred) or education/training (adult education/corporate training preferred)
- Experience designing CBT and ILT trainings.
- Experience and knowledge of GxP and applicable Health Authority regulations / guidelines and industry best practices for supporting a training program.
- Strong communication skills with clients to identify the learning goals for the training projects.
- Instructional design experience incorporating adult learning principles and SMART training objectives.
- Strong experience and thorough understanding of global regulatory training requirements
- Strong experience and an in-depth knowledge of adult learning principles
- Capable of leading and working cross-functionally to support the training requirements associated with Cell Therapy Business Process Management activities
- Proven experience working as a detailed oriented team player with effective planning, organization, and execution skills
- Innovative, proactive, and resourceful; committed to quality and continuous improvement
- Ability to work effectively at a fast pace with cross functional departments to finalize time-sensitive deliverables
- Effective manager of project deliverables
- Able to manage multiple priorities
- Experience with Success Factors and Articulate preferred
- Strong project planning skills
- Strong computer skills with MS Office (e.g. Word, Visio and Excel) and with Quality Systems (e.g. Document Management System, Quality Management System) and learning management systems (Success Factors)
The starting compensation for this job in Seattle, WA is a range from $82,000-$102,000 , plus incentive cash and stock opportunities (based on eligibility).
The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.
Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
