SUMMARY
Dental Warranty is a growth stage company that is changing the way service-minded dental practices deliver ultimate peace of mind with the dental treatment and appliances they provide. Dental Protection Plans powered by Dental Warranty are designed to grow the practice and create happier, more engaged and loyal patients.
Success Managers at Dental Warranty are responsible for creating results and impact hand-in-hand with our partnered practices. The SM will use sales, coaching, and objection handling skills to inspire and motivate dental teams to integrate Dental Warranty into their standard of care and service. SMs also troubleshoot and resolve integration roadblocks including commitment, consistency, or patient communication issues, and play a vital role in overall account support and service.
After reviewing the remaining outline, if you are ready to jump in, send us an email to careers (at) dw-corp.com to let us know why you want to join our team, and why you are the perfect person for this role. Use the keyphrase SUPERPOWERED SMILES in your subject line, and Include your CV/resume to be considered!
KEY RESULTS AREAS SUMMARY
Generate Impact and Results for Practices and Dental Warranty
- Engage with partnered Practices to help them effectively offer protection plans
- Set, track, and reach impact / performance targets
- Monitor practice performance; Identify and resolve barriers to success with the program
- Use indicators to mitigate risks and communicate with practices regarding certain claims where further program training is beneficial
Onboard and Activate New Dental Warranty Certified Practices
- Solidify understanding and belief in the concept; Resolve implementation concerns / issues
- Train teams on Dental Warranty software/website, process, and patient communication
- Follow up consistently and in a manner that is helpful and resonates with your teams
Work in a Team To Deliver a Clear, Easy, Consistent Client Experience
- Leverage Salesforce CRM
- Work to be the tie between your team of resources in Billing, Claims, and Sales
SCHEDULE / LOCATION
Full-Time (M-F, typically 8 am to 5 pm)
Remote (work from home)
Limited travel
COMPENSATION
Base Salary + Performance Bonus
Health Benefits (medical & dental)
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- B2B sales: 1 year (Preferred)
- Dental office: 2 years (Preferred)
- Customer Success: 2 years (Preferred)
Work Location: Remote
Application Deadline: 11/25/2021
