Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Want to build your financial services career with a diverse team in a fast-paced environment? Charles Schwab’s Alternative Investment Custody Services may be the place for you! We are responsible for asset servicing of Alternative Investments including Trading, Asset Transfers, and Corporate Actions. We provide access to sophisticated wealth-management products that help clients and advisors compete and succeed in their business efforts.
As an Alternative Investment Custody Specialist, you will leverage your passion and enthusiasm to learn in providing the highest quality support to our internal and external business partners. Initially, you will be responsible for the timely and accurate processing of registration updates on Alternative Investment securities held by our clients. In this role you will be responsible for end-to-end processing of registration updates for Alternative Investment securities. As you grow your experience and mastery additional opportunities within the team and across the broader organization will be available. Your team-orientation, self-motivation, goal driven skills, multi-tasking, follow through, and time management skills will enable you to deliver on our “client first” approach. Your responsibilities could include:
- Researching complex issues.
- Helping resolve complex transfer related issues and escalations.
- Proactively sharing ideas for process improvement.
- Working with our business partners to resolve transfer related issues.
- Providing resolution steps for Alternative Investment transfers that are not in good order.
- Maintaining a high level of accuracy while meeting efficiency/productivity goals.
What you have
To ensure that we fulfill our promise of “challenging the status quo,” this role has specific qualifications that successful candidates should have.
Required Qualifications
- An associate degree or higher, or equivalent experience
- 1 + years of brokerage firm experience
- Proficient with Microsoft Outlook, Excel, Adobe, and Word
- Results Orientation- Focus on setting challenging goals and meeting or exceeding them.
- Flexibility- Openness to new procedures and technology. Looks for opportunities to provide critical support during high volume seasons.
- Initiative- Identifying what needs to be done and doing it before being asked.
- Fostering Teamwork- Ability to work cooperatively with others on a team and success in getting groups to learn to work together.
- Adaptability- Ability to function effectively when under pressure and maintain self-control in the face of difficult situations or stress.
- Capacity and passion to learn new functions.
- Ability to maintain a positive attitude during times of heavy volume and/or change.
- Complex problem-solving skills
- Ability to maintain accuracy while processing large volumes of work under time constraints.
- Strong analytical, research, data entry and prioritization skills
- Strong interpersonal and teamwork skills, ability to work with internal and external business partners.
- Great communication skills
- Positive attitude and a strong Teamwork mindset
- Detail orientated.
Preferred Qualifications
- ACAT and Non-ACAT transfer experience
- Reconciliation of breaks
- Processing Journal requests
- Alternative Investment operation experience (strongly preferred)
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
