About USS:
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Overview:
The Territory Inside Sales Representative (TISR) is an essential sales partner in the USS territory-based selling process. The TISR is responsible for all sales activities within a defined geographical territory for tier "B" Customers, "B" Potential customers, and projects below $5 million. The TISR is a critical player in Opportunity Team projects. The primary focus is on outbound sales calls initiatives and campaigns to generate new business development. This position clearly understands the process of identifying customer ranking and thresholds of need and how to handle/team sell and delegate accordingly.
Responsibilities:
- Heavy emphasis on targeted outbound calls, cold calling companies within the territory, and establishing needs
- Build and maintain the business within the territory using a variety of sales techniques
- Contact potential customers and create long term partnerships
- Conduct effective sales presentations on the company's product line in response to the unique needs of each customer company's product line in response to each customer's individual needs
- Take daily calls and manage to completion as well as manage emails effectively
- Coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely fashion. Act as liaison between customers, sales, field operations, and office personnel to resolve general inquiries & issues for "B" customers
- Compile a list of "B" target companies within the area. Promote applicable "B" customers to "A's." Develop sales strategies to target tier "B" accounts and "B" prospects
- Work to revenue targets and KPI's as set by Supervisor
- Follow-up on sales leads from other partners of the company
- Establish a quality relationship with Territory Managers and Director of Sales
- Document sales activities, leverage business intelligence through Salesforce, and know the critical steps of projects and project management, contracts, and applicable data entry. Produce quotes and orders through Salesforce
- Respond, engage and qualify outbound leads and inquiries from various sources such as web, Dodge, IIR, Construction Points, Google, LinkedIn
- Cold call into prospects generated by a variety of outside sources and outbound calls to support campaigns and initiatives and create target prospects lists and penetrate critical accounts
- Contact potential customers and build long-term partnerships. Sell all product offerings available in the specific market
- Conduct effective sales presentations on the company's product line in response to the unique needs of each customer, as applicable
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence
- Work to revenue targets and KPI's as set by Supervisor. Utilize outside sources to assist in driving KPI's and manage performance intelligently
- Set appointments for the sales team when a lead reaches a qualified stage
- Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification in CRM application while ensuring customer needs are met while following through the sales process
- Establish a quality relationship with Territory Managers and Director of Sales
- Collaborate with sales and marketing team members on strategic sales approach
- Profile strategic accounts identifying key individuals, researching and obtaining business requirements, and presenting solutions to start the sale cycle
- Perform other duties as required
Qualifications:
- Prospecting / Cold Calling / Referral generation
- Proven track record of building business and hitting sales targets
- Strong PC proficiency (Microsoft Office, CRM, etc.)
- Salesforce proficiency experience a plus
- Customer care and sales experience, including customer relationship development and referral generation
- Ability to solution sell-through value alignment to differentiate USS offerings from the competition
- Teamwork with all sales channels and operations
- Lead Sourcing
- Closing and Negotiating
- Time Management
- Organization
- Excellent follow-up skills (leads, issue resolution, etc.)
- Strong written and verbal communications
- Decision making and problem-solving
- Other required skills: Presentation skills, building relationships, negotiation, results-driven, capable of achieving sales targets
- Keep up to date with industry news to identify opportunities for new business and industry knowledge
- Know the critical steps of projects and project management
Physical Requirements:
- Sit while answering phones or reply to emails
- Use hands and fingers to handle, control or feel objects tools or controls
- Repeat the same movements when entering data
- See details of objects that are less than a few feet away
- Speak clearly so listeners can understand
- Understand the speech of another person
- Focus on one source of sound and ignore others
- Hear sounds and recognize the difference between them
- See differences between colors, shades and brightness
Benefit Summary:
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
- Holiday & Paid Time Off (pro-rated for Part-Time employees)
- Medical/Pharmacy
- Dental
- Vision
- Employer-Paid Short-Term Disability
- Employer-Paid Long-Term Disability
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts
Salary Range: $23.00 – $32.69 / hour Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement:
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
