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Summary
The Senior Operations Manager provides leadership for the Distribution Center and supervisors, who are directly responsible for turn key warehousing and transportation solutions. The incumbent will have and maintain high level interface directly with the customer on a regular basis.
Essential Functions
- Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.
- Strategic operational planning and execution for the operation.
- Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
- Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).
- Maintain open and effective communications within the work group(s) and with other work groups within the organization. Review data, identify and implement necessary actions as required.
- May manage the profit and loss statements based on the complexity and scope of the organization.
- Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment. Instruct and enforce location safety management plans, training and processes. Monitor the maintenance of equipment for assigned work group(s) by using checklists and observations as required.
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Excellent problem solving skills
- Excellent oral and written communication skills with demonstrated leadership capabilities
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Strong organization, analytical, and computer skills
- Ability to create and develop an inclusive and engaged work environment
- Ability to effectively manage Profit & Loss statements may be necessary depending on the complexity and scope of the operation(preferred)
- Capable of multi-tasking, highly organized with excellent time management skills
- Detail oriented with excellent follow-up practices
Qualifications
- H.S. diploma/GED required
- Bachelor's degree in Business, Logistics, Supply Chain preferred
- Master's degree in Business, Logistics, Transportation or related field preferred
- Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
- Five (5) years or more managing, leading and developing direct reports required
- Three (3) years or more Profit & Loss responsibility preferred
- One (1) year or more customer interaction preferred
"This position is currently accepting inquiries for potential opportunities that are available in your area today or will be in the near future. When you apply, a Ryder representative may contact you directly, if an opportunity is open in your area today or when a position opens in the very near future."
Job Category: Logistics
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
85000
Maximum Pay Range:
95000
The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.
Benefits Information:
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
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