UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.
We are looking for an energetic results-oriented candidate to join our fast-paced digital communications team. In this role, you will be responsible for the roadmap delivery and stakeholder management for the UnitedHealth Group internet (UHG.com) and support overall general internet operations.
This is a complex, distinct and satisfying role that will afford you the opportunity to work across many teams and departments at UnitedHealth Group and its business units. To be successful, you’ll need to provide creativity, critical thinking, and clarity on an everyday basis. Successful candidates will be highly organized and show excellent analytical, time management skills, and teamwork skills with a problem-solving attitude.
The ideal candidate is solutions-oriented when issues and roadblocks arise and uses strategic thinking to build new experiences that achieve business goals.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Own the creation, prioritization, and delivery of the internet roadmap in alignment with stakeholder and company needs with a specific focus on delivering a great audience experience
- Frequently interact with cross-functional teams including our internal/ external/ digital/ people/finance/communications’ teams, developers, and Corporate Affairs via touchpoints such as monthly updates, daily scrums, etc.
- Coordinate the entire feature process from ideation through research, requirements gathering, design, testing, implementation, and analysis
- Manage day-to-day governance issues, business partner support, escalations of assigned communication channel(s)
- Publish content that requires technical expertise, like Adobe Target
- Manage and champion optimization and personalization across communication channel(s)
- Monitor and adjust search and architecture in support of user experience
- Understand content personalization options and new content, campaigns and assets that require updates to site
- Analyze, interpret, and communicate data to identify trends, patterns, and opportunities for the assigned communication channel(s)
- Monitor and respond to user requests and feedback
- Develop and maintain tagging strategy, in support of information architecture
- Develop and maintain user training and self-help documentation
- Develop and maintain code and style guide governance
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 3+ years in a product management, digital capabilities, or webmaster role
- 3+ years of experience with digital asset management and content management system
- 2+ years of experience working with development team in an Agile environment and writing feature or story requirements
- Understanding of how CMS platforms work, including content creation, workflows, and publishing processes
- Demonstrated solid understanding of HTML, CSS, and JavaScript as the foundation for web development
- Basic knowledge of Java since AEM is built on the Java platform
Preferred Qualifications:
- 3+ years of experience with Adobe Experience Manager
- Experience with Adobe Target & A/B Testing
- Experience with SharePoint Content Management System and other Microsoft web tools like Power Automate, Lists, and Forms
- Experiencing analyzing data or working in analytics
- Awareness of web accessibility (WCAG 2.0/2.1 AA)
- Awareness of digital marketing strategies and how AEM can be utilized to achieve marketing goals
Soft Skills:
- Highly organized with acute attention to detail and solid organizational skills to manage multiple work requests and projects
- Excellent written and verbal communications skills
- Excellent collaboration skills; comfortable asking and answering questions
- Ability to independently prioritize workload
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO
