The Associate Analyst - Fraud Prevention Wires position is responsible for assessing various situations and identify risks as they pertain to potentially fraudulent Wire Transfers. Specific procedural reviews and approved countermeasures are utilized in the daily job performance. This role works closely with the Fraud Sr. Supervisor and Team Leads, as well as various teams within Operations to assist with the investigation and deterrence of fraud against Ally Bank. This role requires the ability to conduct research, execute various methods and provide clear documentation of all findings. This role must also maintain a balanced perspective to ensure that the Ally Brand and high level of customer experience are maintained. Lastly, the primary responsibility of this role is to handle incoming calls.
This is an in office role with Hybrid schedule. Ally work locations are Lewisville TX, Jacksonville FL, Fort Washington PA, Charlotte NC