JOB DESCRIPTION
The Card & Connected Commerce Content team is hiring for a new role focused on creating content for Chase Sapphire social media channels.
As a Social Content Creator on the Content team, you will be responsible for developing and creating engaging content for Chase Sapphire social media channels, with a focus on video-first Instagram content. You will collaborate across multiple teams including marketing, brand, and experiential, to drive high levels of output focused on key marketing messages and premium content for Sapphire cardmembers and potential cardmember audiences. Through narrative driven storytelling, and utility-focused creative, you will bring to life the incredible access to experiences and premium benefits the Sapphire card provides. We would love to hear from you if you have been in a social media content role at a large corporate brand or digital publication and have extensive knowledge of social media platform best practices, as well as an ability to quickly develop innovative storytelling formats.
Job responsibilities
- Create social-first video and graphic assets to share across Sapphire owned social channels
- Work closely with content team to develop a plan for translating key Sapphire marketing initiatives into effective social media content, and subsequently create monthly content publishing calendars
- Maintain weekly output set by the Vice President of Content to achieve platform and marketing KPIs
- Write scripts for social voiceovers that are engaging, social-friendly, and display a thorough understanding of the Sapphire brand voice
- Capture video and photo content from Sapphire events, both independently and in partnership with freelance photographers and production companies
- Stay current on industry trends, platform updates, and best practices to keep Chase Sapphire at the forefront of social media innovation
Required qualifications, capabilities, and skills
- 3+ years of professional experience in content creation, social media, or brand marketing, specifically Instagram and TikTok
- Exceptional communication skills and a passion for cultural trends, specifically in dining and travel
- Able to write copy and voiceover scripts to create content in line with Chase Sapphire’s voice and brand aesthetic
- Able to capture high-quality photos/videos using a smartphone and use video/graphic editing apps such as CapCut, Splice, and Canva
- Highly engaged with social media platforms and deeply in tune with internet/TikTok culture to integrate timely trends. - i.e. trending sounds, app updates, new platform features, etc. and a basic understanding of social performance metrics to optimize content and grow engagement
- Comfortable on camera and enthusiastic about being a face of the Sapphire brand, with your unique personality and ability to bring to life the experience of being a card member
- Highly organized and detail oriented; ability to manage multiple projects at once, and deliver under tight deadlines independently
Preferred qualifications, capabilities, and skills
- Experience with social media planning and scheduling platforms such as Later, Sprinklr
- Experience with photo and video editing software a plus, such as Splice or Canva
- Ability to travel, both domestically and internationally, for content production
- Knowledge and up to date understanding of trends within the travel, dining, culture, and lifestyle categories
To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
ABOUT US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
