At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Workforce Planning team is looking to hire a dynamic individual with a strong background in data management, workforce planning, and performance insights that is detail oriented, organized, and a quick learner. They will be asked to do a variety of work involving data management, data transformation, data visualization, research, testing, configuration, development and monitoring of new and/or revised Workforce Planning software and tools. The Workforce Planning team works within an Agile framework, so the candidate needs to be highly collaborative/team oriented, innovative, and focused on continuous improvement. Additionally, we operate in a complex data ecosystem with information coming from numerous sources ultimately used to develop FTE models and half-hourly forecasts to guide retail branch staffing and scheduling decisions. The employee will compile and analyze information for assigned projects and make recommendations based on findings. The employee will also work closely with our Technology developer to improve processes and set up new data feeds to respond to the changing branch banking environment. The ideal candidate is a strategic problem-solver, and able to articulate themselves well while also having the preferred technical skills. The candidate will also be required to consult with business line leaders to interpret data and/or reporting and make recommendations. Altogether, a successful candidate will act as the subject matter expert on Workforce Planning data and play a crucial role in ensuring the smooth operation and optimization of our data systems.
Responsible for working on big data/analytics projects that gather and integrate large volumes of data, performs analysis, interprets results and develops actionable insights and recommendations for use across the company. Acquires data from multiple data sources in order to perform analysis. Identifies, analyzes and interprets trends or patterns in complex data in order to provide answers to business questions as well as provide recommendations for action. Interprets data and analyze results using various statistical techniques and tools. Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions. Collaborate with various partners to provide a holistic view of the analysis. Measures and monitors results of applied recommendations and present adjustments. Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards.
Basic Qualifications
- Bachelor's degree in a related field, or equivalent work experience
- Five to seven years of statistical and/or data analytics experience
Preferred Skills/Experience
- Working knowledge of analytics and statistical software such as SQL, R, Python, Excel, Hadoop, SAS, SPSS, Geo-spatial tools and others to perform analysis and interpret data
- Experience in analytics, advanced analytics/statistics, predictive modeling
- Strong analytic skills with the ability to extract, collect, organize, analyze and interpret trends or patterns in complex data sets
- Demonstrated project management skills
- Effective interpersonal, verbal and written communication skills
- Exceptional experience in Excel, Power Query, Power BI, and/or Tableau
- Intermediate experience in Alteyrx and SQL
- Experience working in or partnering with retail branch banking
- Basic understanding of Agile ways of working, including using Enterprise Jira application
- Experience using Power Apps / Leap and PowerShell
- Strong organizational and analytical skills
- Demonstrated strong ability to problem solve, identify root cause, and locate anomalies in data
- Ability to identify and resolve exceptions and to interpret trends and patterns in complex data to answer business questions
- Demonstrated strong leadership and communication skills to present data and analysis in a clear and concise manner
A Bachelor’s Degree in a quantitative field such as finance, econometrics, computer science, engineering or applied mathematics desired. Excellent analytical skills with the ability to extract, collect, organize, analyze and interpret trends or patterns in complex data sets. Significant experience in analytics/statistics, or predictive modeling. Strong technical proficiency in SQL servers, Access databases, Excel, Power Query, PowerShell scripts, ETL systems like Alteryx, and data visualization via PowerBI or Tableau. Excellent communicator both verbally and written.
This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 - $136,400.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
