*Salary range: $70K (*Salary range may fluctuate based on education and/or experience)
Are you a self-starter who loves creating opportunities in a fast-paced, ever-changing competitive hotel sales environment? Does closing sales contracts and building positive relationships excite you? Do you have proven-track record of success in the Hawaii hotel leisure and wholesale markets? If your answer is “YES!” you may be the person that we are looking for.
Hilton Waikiki Beach is looking for a self-starter who is familiar with our current local wholesale travel market to join their sales team! This individual will be responsible for generating a high profile and quality perception in the market place while also generating group guest room and other revenues. The Sales Manager will create action plans and presentations utilizing existing company reports with the purpose of achieving hotel financial goals. Also responsible for maximizing profitability and ensuring overall guest satisfaction.
The ideal candidate will have familiarity with the local leisure market and local hotel wholesalers, sells and promotes our hotel guestrooms and other services. This individual proactively develops new group business for the hotel with weekly strategic efforts, and maintains existing client relationships and achieves consistent success in meeting both monthly unit and revenue goals delivering sales professionalism by Hilton standards and ethics.
The successful sales manager is required to demonstrate the ability to effectively utilize Hilton systems, have an attention to detail, and be able to accurately track sales productivity; must attain monthly sales goals while ensuring a positive buying experience for every client while building a strong referral network. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing excellent customer service. Must also be able to work independently and complete assignments within parameters of instructions given, prescribed routines, and standard accepted practices.Works closely with the Director of Sales and Marketing to ensure coordination between hotel sales and event management.
Our benefit package includes:
- Hilton Travel Benefit
- Paid Vacation
- Paid Sick Leave
- Group Health (Medical/Dental/Vision/Prescription Drug plans)
- Health insurance Opt-Out option
- Group life insurance
- 401(k) match and more
Essential Skills:
- Must possess a valid driver's license and a satisfactory driving record with no major traffic violations and, access to a personal vehicle.
- Understand the mission, vision and game plan of the hotel.
- Strong leadership skills and has the ability to apply them.
- Establish goals and objectives to improve the department.
- Ability to be well organized, maintain concentration and complete all work assigned.
- Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.
- Ability to perform job functions with minimal supervision.
- Ability to meet or exceed productivity and performance standards and complete tasks as assigned by supervisor or manager.
- Ability to take and give direction.
- Ability to interact with people beyond giving and receiving instructions, particularly in resolving complaints and problems.
Job Duties/Responsibilities:
- Participates in and contributes to developing the Hotel's sales and marketing strategies.
- Develops and implements strategies for achieving individual sales goals.
- Meets or exceeds pre-determined individual and team goals within the corporate negotiated, local negotiated, and wholesale segments; includes segmentation and sub-segment group goals.
- Responsible for prompt, accurate, and thorough handling (within the business day) of inquiry calls and monitoring the efficient flow of client/account maintenance paperwork.
- Compiles, maintains, and keeps current lists of existing and prospective corporate, retail, and wholesale accounts.
- Actively solicit new corporate, retail, and wholesale accounts to increase revenue consistent with hotel goals.
- Conducts outside sales calls and phone solicitations to existing and new clients to obtain business. Also, site inspections and on-site meals are utilized to book business.
- Maintain active liaison with competitors regionally through personal contacts, professional and industry associations.
- Monitor pricing, service levels, facilities and function activities at competitive facilities to ensure the Hotel remains in a competitive position.
- Evaluate potential and existing accounts for profitability and overall benefit to the Hotel.
- Retrieves and interprets data to be utilized in client and corporate interactions, with the goal of establishing a mutually beneficial strategic plan.
- Prepares proposals with the Director of Sales that are geared to maximize profit while satisfying client needs.
- Participate in sales, promotion, marketing, strategic plans, and services.
- Prepare a weekly activity report that includes all financial booking performance and personal call reports for active solicitation performed and weekly expenses.
- Perform related duties as instructed and assigned.
Job Requirements:
- Minimum of 3 years of experience in sales and marketing, preferably in hotel sales.
- Demonstrated success in local hotel wholesale and leisure markets, desired.
- Current local hotel leisure and wholesale market familiarity, strongly preferred.
- Delphi knowledge is strongly preferred
- OnQ knowledge and experience preferred
- Associate Degree required. Bachelor Degree or higher, preferred.
- Relevant military experience in a comparable capacity
Hilton Waikiki Beach is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call 808-921-5504 or email Cindy Fujioka at cindy.fujioka@hiltonwaikikihotel.com to let us know the nature of your request.
Preferred
- Demonstrated success in local hotel wholesale and leisure markets
- 3 year(s): Hotel sales manager experience in sales and marketing
Required
Preferred
Required
Required
Preferred
- ONQ
- Microsoft Office
- Contract Negotiation
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
