Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
Work Arrangement: Onsite. This role can be based out of the following locations: Washington DC, Philadelphia PA, New York NY, Boston MA, Albany NY, Chicago, IL, Los Angeles CA, Ft Worth or Houston TX, New Orleans LA, St Louis MO, Wilmington DE
SUMMARY OF DUTIES
This position develops monitors and directs the administration of training policies, procedures, practices andprograms designed to ensure operating employees working outside the Northeast Corridor are properly andcontinually developed to perform their duties in a safe manner adhering to all company and regulatoryrequirements. The position is responsible for coordinating such policies, practices and programs with stakeholdersto ensure consistency in standards and delivery, as well as compliance with federal and internal trainingrequirements.
ESSENTIAL FUNCTIONS:
• Develops and implements training curricula for initial and recurrent training on operating rules and specialinstructions for Transportation, Engineering and Mechanical Department employees
• Develops, monitors and directs the administration of policies, procedures, practices and programs designed toensure operating employees are properly and continually developed to perform their duties in a safe manneradhering to all company and regulatory requirement
• Provides high-level and day-to-day leadership development and guidance, and technical direction and advice toa professional staff responsible for instructing a variety of operating craft employees
• Coordinates hiring plans, and operating rules and operating practices training schedules, and training programsin partnership with Human Resources, Crew Management, outside agencies and internal partners such as theSystem General Road Foreman, Director of Operating Practices, System Safety, etc., as well as Region andSubdivision Transportation leadership
• Oversees the training programs to ensure employees receive effective operating practices training
• Ensures curriculum is designed to meet all mandated standards while continually monitoring and updating thesecurriculums to improve programs, maximize instructional opportunities, and ensure mandatory quality standardsare maintained
• Solicits, monitors and analyzes performance measurement data to allow for more controlled decision makingDecisions at this level impact the entire organization
• Responsible for the execution of well planned, organized instructional sessions with the goal of operatingemployee understanding and compliance with company, federal and state rules and regulations governing railroadoperations
• The Sr. Manager is responsible for the achievement of operational safety goals by leading in a proactive roleaiding in the prevention of train accidents, employee and passenger injuries, avoiding FRA citations and fines
• Responsible for successfully maintaining and executing an operating practices program involving multiplefunctional areas throughout numerous and diverse operating regions and subdivisions, each with complex andvaried issues
• Manages, evaluates, coaches, motivates and develops subordinate staff
• The Sr. Manager is the liaison with the Operating Practices subject matter expert to provide final interpretation onoperating rules and practices and special instructions to ensure clear understanding and consistent application ofthe instructions, including governmental regulations impacting train operations
• Partner with staff to ensure all aspects of operations training are managed efficiently, effectively and incompliance with corporate and regulated training standards
• Ensures compliance with operating tests and inspection standards by regularly measuring and analyzing testeffectiveness, and updating testing instruments as indicated by analysis
• Must remain up-to-date and in compliance with company, federal and state rules and regulations governingrailroad operations
• Conducts regular audits of operating practices throughout the regions and subdivisions for regulatory complianceand works to develop and implement action plans to address trends taking corrective action and offering
innovative ideas for improvement in these areas
• Responds on site to assist in train accident investigations to determine causal factors to adequately respond toregulatory agency inquiries
• Responsible for directing any initiative requiring the development and implementation of technologies availableto enhance the operating practices programs, such as computer-based training
WORK EXPERIENCE:
• Demonstrated experience of at least three years as a trainer, instructional systems designer or manager of atraining function
• Knowledge of passenger railroad operations, collective bargaining agreements, federal regulations pertaining tooperating employees, i.e., 49 CFR Parts 217, 218, 219, 220, 228, 232, 238, 239, 240, 242, 243, 270 and 272
• Superior communication skills, including writing, speaking, and clear and compelling presentation of dataanalysis
• Experience in using PC based word processing, project management, spreadsheets and presentation software(e.g., Word, Excel, PowerPoint) to ensure effective business analysis and presentation
• Effective organizational, administrative, personal computing and problem solving skills
• Demonstrated experience in a supervisory or management capacity
• Extensive knowledge of Amtrak’s operating system
• Extensive knowledge of Amtrak’s TESTS system
• Significant experience working with successfully with internal customers and stakeholders
• Strong organization, budgeting and planning skills
• Experience demonstrating skill using Fingate and SAP
• Demonstrated leadership and management skills with proven ability to motivate others
• Effective interpersonal communication; time management; conflict resolution and investigation skills
• Demonstrated ability to successfully manage large, complex and diverse programs
PREFERRED WORK EXPERIENCE:
• Significant experience leading and managing others with varying levels of expertise, exhibiting innovativeleadership and management skills
• Experience working in a team environment, including senior staff and labor leaders
• Management experience as Assistant Superintendent, Director, manager or Supervisor/instructor
• Knowledge of Amtrak’s business, operation and financial system
• Experience in business analysis and budgeting
• Current knowledge of Transportation and Customer Service Craft positions
• Experience with the development and implementation of training programs
• Demonstrated experience and/or practical application of Amtrak’s operating practices for employees responsiblefor safe train movements
PREFERRED EDUCATION:
Advanced Degree in Education, Business or related field or equivalent combination of education, training and/orexperience
COMMUNICATION AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills
The salary/hourly range is $135,800-$176,040, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Requisition ID:163669
Posting Location(s):Illinois; California; Delaware; District of Columbia; Louisiana; Massachusetts; Missouri; New York; Pennsylvania; Texas
Job Family/Function:Safety & Security
Relocation Offered:No
Travel Requirements:Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
