We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
Talent Development and Management strives to advance a culture of continuous, self -directed development where high quality, relevant learning opportunities are available where you need it and when you need it. We develop core competencies in our people that are essential to being a First -Choice Advisor. Our capability teams are key strategic partners with the business or capability areas they support. This role will lead the performance enablement and integration of the firm’s digital tools (e.g. AI, automation) and to collaborate with the line of business TDM teams, digital strategy teams and other stakeholders,
The TDM Enterprise Capability Manager identifies and develops learning and performance-related business initiatives. This includes working closely with key stakeholders in the business and subject matter experts in analyzing, designing, developing, implementing, and evaluating the business’ talent development plan. Primary responsibilities include conducting needs assessments, designing learning curriculums, collaborating with communications and change and working with subject matter experts to develop solutions to enable performance.
The manager is responsible to plan, organize, develop, manage and control the activities of assigned capability portfolios and curriculum. This includes planning, coordinating, leading and supervising TDM resources, providing status reporting and communication, leading and managing project execution with a continuous improvement focus, guiding teams in problem solving activities and influencing important change initiatives. Partners with TDM Leadership, talent partners, business leaders and other key stakeholders to achieve organizational excellence in support of company vision, including on-time delivery, quality learning programs and productivity improvement/cost effective strategies.
The manager will also work on special projects related to firm initiatives that support the firm, talent, and TDM strategies.
This position will work closely with the broader TDM team to ensure enterprise needs are addressed (consistency across TDM or Talent, as appropriate), as well as leveraging instructional design and digital solutions. Coordination with various departments and other resources within the organization is required.
Essential Duties:
- Provides critical leverage in advising, developing, planning, executing, and evaluating the learning and performance solutions to enable the Firm, talent, and TDM strategies.
- Responsibilities include but are not limited to:
- Serving as a performance consultant to leaders, subject matter experts, curriculum owners, and developers to uncover business needs and identify & recommend solutions that address the needs of the business
- Leading project teams
- Working closely with key stakeholders to support the overall success of the learning and development plan(s)
- Partnering with others to plan and coordinate TDM resources and utilization
- Own, manage and regularly assess the portfolio of solutions for multiple capabilities. Guide the measurement strategy for portfolios of solutions. Use data to recommend courses of action and to keep stakeholders informed. Summarize results and offer innovative solutions for the enhancements, as appropriate.
- Contribute to team strategy and management.
- Works closely and collaborates with other TDM managers on topics common to similar roles or TDM as a whole. The manager team identifies issues and opportunities for common understanding, recommends and implements best practices, works on TDM projects either as self-identified or assigned by the TDM Leadership team and creates a sense of unity and teamwork within the TDM team as a whole.
- Provides effective leadership to employees and/or team through hiring, orienting, and developing. Communicates performance expectations and provides performance feedback, coaching and mentoring. May serve as a Performance Advisor.
- Other duties as assigned.
Minimum Qualifications:
EDUCATION/CERTIFICATIONS
Required:
- Bachelor's degree or equivalent experience
Preferred:
- Degree in education, instructional design, human resource development or related area; master’s degree; CPA a plus
TECHNICAL/SOFT SKILLS
Required:
- Proficiency with PowerPoint, Word, Excel and SharePoint
- Knowledge of instructional design principles, including evaluation design and assessment skills
- Strong skills in these areas:
- Interpersonal and communication (verbal and written)
- Problem solving and critical thinking
- Organizational and time management
- Project management
- Attention to detail
- Ability to respond and be adaptable to changing priorities
- Facilitating and presenting
Preferred:
- Experience using AI, automation or other emerging digital technology as a business user or in a learning capacity
- Content knowledge in or experience working with subject matter experts in assurance, tax or consulting
EXPERIENCE
Required:
- 5+ years relevant experience
- Previous experience managing multiple projects of high to moderate risk
- Previous experience facilitating small group meetings
- Practical knowledge of learning implementation and talent development
- Managing projects and stakeholders
- Client service and issue resolution
- Compiling and reviewing data to make business decisions
Preferred:
- Previous experience in public accounting or business consulting environment
- Experience with a large scale, global organization
LEADERSHIP SKILLS
Required:
- Ability to manage multiple milestone projects, including the ability to supervise, direct and review the results of the project
- Ability to work with individuals from multiple levels within the organization.
- Ability to provide and receive feedback
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $92,600 - $159,000
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
