Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Responsibilities:
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
- Process additional administrative, bookkeeping. and accounting procedures as required
- Provide exceptional service to all hotel guests during their stay
Qualifications:
- High school diploma or equivalent required; some college preferred
- Experience in the hospitality industry or guest services is preferred, but not required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Requires a flexible schedule that allows for overnight shift hours
- Outstanding communication skills and excellent customer service skills are required
About Company
We're off I-395/I-95, across the street from Springfield Town Center mall. Fort Belvoir military base is nine miles away and we're a half-hour drive from Washington DC. We offer a free shuttle to and from Franconia-Springfield Metro Station, less than two miles away. We have a fitness center and free parking...WiFi's on us!
