Manager, Brand Manager, Hilton Hotels & Resorts
***This role is based at our corporate office in McLean, VA***
Join us for a rare opportunity to shape the future of the #1 most valued hospitality brand in the industry, Hilton Hotels & Resorts. You will become a core member of the Hilton brand team made up of industry experts and influencers in the domains of hospitality, branding, brand management, product innovation, owner relations, and more.
As a Manager, Brand Manager Hilton Hotels & Resorts, you will work with the Hilton brand team and will support the team with implementing brand strategies designed to position the brand to remain the undisputable #1 Full Service brand in the industry. Reporting directly to the Global Brand Leader of Hilton Hotels & Resorts, you will support the planning, execution, governance, project management, and communication of important brand initiatives and will work with teams across the world to achieve the completion of brand priorities.
HOW WE WILL SUPPORT YOU
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through our Employee Assistance Program
- Paid Time Off (PTO)
- Learn more about the rest of our
At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.
**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.
HOW YOU WILL MAKE AN IMPACT
Your role is important and below are some of the fundamental job duties that make your work unique.
What your day-to-day will be like:
- Partner with the Hilton brand team to project manage defined brand priorities and initiatives
- Assist with Hilton Brand Positioning activation and coordination with US and regional teams
- Manage Hilton brand portfolio quality, tracking, and governance. (Openings, renovations, terminations)
- Plan and prepare data, presentations, and briefs for internal and external meetings
- Manage quarterly brand material updates (brand health, development, sales, and online brand channels)
- Support Global Brand Leader with planning and managing external meetings and follow-ups
How you will collaborate with others:
- Collaborate with Marketing, Regional Brand Management, Brand Personality, Operations, and Team Member Communications teams on the activation of the Brand’s New Positioning, Pillars, Tone of Voice, and Service Behaviors
- Partner with Owner Relations, Brand Performance Support, and Quality Assurance on the execution of service quality initiatives
- Collaborate with Brand Operations, Architecture, Design & Construction teams on brand product & portfolio quality management
- Represent the Hilton brand in areas of Brand Standards, Quality Assurance, Openings, Renovations, Hotel Leaders Support, Owner Relations, Development, and Sales
What initiatives you will take ownership of:
- Quarterly management and updates of Hilton brand materials, including development, product quality, brand health, and Hilton Worldwide Sales
- Coordinate Brand Positioning deployment, including brand programs, pillars, and service behaviors
- Brand Portfolio Quality tracking, management, and governance
- Manage materials and channels that define the image of the Hilton across several channels, internal and external
- Support global brand leaders with preparations for meetings with Hilton leaders, owners, and operators
WHY YOU'LL BE A GREAT FIT
You have these minimum qualifications:
- Five (5) years of professional experience
- Ability to master internal Hilton applications powered by Salesforce, Qualtrics, and MicroStrategy
- High comfort level with research, data & analysis: Ability to work with quantitative and qualitative data, draw conclusions, insights, and formulate recommendations
- Ability to travel up to 30% (domestic and international)
- Advanced proficiency with Excel (can perform complex functions), PowerPoint, Word, and MS Teams applications
- Available to work in the McLean office
It would be useful if you have:
- Bachelor’s degree or on-the-job equivalent experience
- MBA or Graduate degree
- Two (2) years of experience developing and working with project management, building business cases, gaining internal/external support, and driving the implementation of programs
- Three (3) years of developing annual plans, narratives, project planning, forecasts, and strategic roadmaps for large enterprises
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the and to learn more about what it’s like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please if you require an accommodation during the application process.
