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About this role: Wells Fargo is seeking a Lead Investigator - Internal Investigations within Sales Practices and Conduct Management (SPCM). SPCM manages allegations of misconduct effectively when they arise, we reduce employee misconduct by sharing allegation insights with our business partners, and we demonstrate understanding and empathy for the employees that we serve.
In this role, you will:
- Assist Manager and Senior Manager with projects or initiatives.
- Lead complex initiatives with broad impact and act as a key participant in investigations
- Gather comprehensive evidentiary materials on cases with moderate to high risk or complexity related to individual allegations of misconduct
- Mentor, train, consult, and provide risk based investigative products and services to all lines of business
- Conduct forensic accounting, assist with computer crime investigations, and investigate breeches of information security policies
- Serve as the lead on high profile complex investigations with significant exposure to client management
- Execute investigations with moderate to high risk and complexity
- Make risk-based decisions in compliance with company, legal and regulatory requirements, and recommend actions in response to investigations
- Act as a primary investigator on high profile or complex cases
- Mentor and provide guidance to less experienced staff
- Function under a moderate degree of guidance and supervision
- Lead projects and initiatives with significant exposure to the bank
- Lead investigations with high risk or complexity related to business process, procedure, and policy
- Provide second level review and assessment of decisions made by those with less experience
- Consult with peers, colleagues and mid-level to more experienced managers regarding conflicts of interest, allegations, Wells Fargo Code of Ethics, and business conduct related policies on allegations
- Collaborate with Employee Relations, legal, business management, and other resources to offer employment decisions recommendations based on investigation results
- Serve as the primary client contact on assigned casework
Required Qualifications:
- 5+ years of Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Strong investigative interviewing skills
- Experience with complex internal investigations
- Proven ability to assess, identify, and investigate allegations of misconduct
- Advanced link analysis skills to identify common fraud elements, trends, or points of interests to locate related incidents
- Strong interpersonal skills and be highly effective in dealing with individuals regarding sensitive and sometimes controversial matters
- Employs specialized research techniques to detect fraudulent behaviors through strategy alerting opportunities
- Possess advanced level technical skills to navigate various applications to identify internal fraud
- Ability to manage complex data requiring the coordination of internal and external resources
- Ability to synthesize complex analytical findings into executive level communications
- Excellent oral and written communication skills and be capable of dealing with all levels of management and business partners
- Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
- Strong organizational, multi-tasking, and prioritizing skills
- Ability to coordinate, lead and facilitate group meetings
- Demonstrated ability to work with leaders and team members at all levels and across functional lines
- Knowledge of retail bank systems (i.e., SVP, OIB, etc.), processes, and contacts as resources to conduct independent assessments
- Knowledge of brokerage platforms (i.e. Smartstation, Client Link), processes, and contacts as resources to conduct independent assessments
- Familiarity with case management systems, banking systems and operation
- Ability to mentor and train less senior staff
- A BS/BA degree or higher
- Certified Fraud Examiner (CFE)
- Certified Fraud Specialist (CFS)
- Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills
Job Expectations:
- Willingness to work on-site at one of the stated locations on the job opening
- Ability to work a hybrid work schedule - 3 days in office / 2 days remote
Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$84,000.00 - $149,400.00
Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
Posting End Date: 16 Dec 2024
- Job posting may come down early due to volume of applicants.
We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
