Overview:
Voice Systems Engineer
TS/SCI with Poly
Herndon, VA
Bridge Core provides high energy, unified teams; technology integration experience; and innovative approaches, to enable our clients’ mission. We enable our clients’ mission by integrating innovative technologies and implementing adoption processes that modernize the digital workplace. Our trusted, skilled, and diverse team members are making a lasting impact by building tailored, client focused solutions.
Do you want to join a team that is building tailored technical solutions to modernize our government’s mission and our client’s business? Do you have a desire to change how people work? Are you interested in helping to protect our nation’s cyber interests? Join our growing team supporting the government agencies in its mission as a senior Systems Engineer in Herndon, VA.
Responsibilities:
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Design, test and deploy new Voice infrastructure
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Implement next generation voice system technology (1st article voice engineering)
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Participate in the security accreditation process for all systems
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Provide certificate management for all systems
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Perform system upgrades and patching for hardware and software
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Provide voice system engineering for new site standup
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Provide Tier 4 engineering support for all Voice systems
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Design, test and deploy call center technology. In addition to providing user training and transition plans
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Perform variety of tasks associated with call routing and trunking within the assigned platforms
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Participate in meetings with clients and internal departments to understand system requirements
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Design, test and deploy call center technology. Additionally provide user training and transition plans
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Monitor and ensure compliance to standards, policies and procedures
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Work in an enterprise IT environment with specific task related to Voice
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Collaborate with network engineering and other telecom engineers in integration activities involving telephony or call center
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Hands-on experience with current secure communications devices (VoIP phones, STEs Viper and other devices) and infrastructure components (communications lines - POTs/ISDN/Leased line, PBXs, encryption devices, conference bridges, call management servers)
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Experience with Skype for Business, Avaya Communication Manager, Call Center technology design and best practice
Qualifications:
Required Qualifications:
- Bachelor's degree and a minimum of six (6) years of experience
- SIP signaling and call flows
- Secure Real-Time Transport Protocol
- SIP
- MGCP
- TCP/IP
- H.323
- MPLS
- DNS
- DHCP
- RTP
Desired Qualifications
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MCSE certification
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A+ certification
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Network+ certification
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CCNA, CCNP, ITIL, CCIE, HP, MCSE, CCVP, CCDP, CATE, R&S
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Cisco Voice certifications
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Juniper certifications
What you can expect from us:
Bridge Core is proud to be an equal opportunity workplace and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all team members and applicants. At Bridge Core, we ensure fair treatment for our team members and applicants based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.
Bridge Core does not have a vaccination mandate applicable to team members. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements. Regardless of vaccination status , personnel are required to wear masks while indoors when the CDC COVID-19 Community Level is High.
