Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .
Position: Manager, Learning and Development
Location: Devens, MA
Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us
Position Summary The Learning and Development Manager is responsible for the successful execution of the Devens Biologics Site Training Program, as directed by the Associate Director, Learning and Development. This role is responsible for the analysis, development, implementation, evaluation and sustainability of GxP, technical and leadership training and development solutions, utilizing the ADDIE model. This position will ensure assigned business function employees and contract staff meet compliance requirements relating to knowledge, skill, and practices necessary for job performance and readiness. The manager trains, mentors and coaches other staff members and may serve as project lead for key initiatives. The manager provides excellent customer service, fulfills Service Now ticket requests, collaborates with functional teams, performs LMS administration, and fulfills other duties, as assigned.
Key Responsibilities
- Executes site training strategy - including working with site stakeholders to determine learning needs and priorities and provides appropriate training to meet those learning needs.
- Collaborate, coordinate, and communicate with functional area representatives, subject matter experts (SMEs) and cross-functional teams to develop and implement key learning strategies and programs.
- Uses ADDIE to analyze performance gaps, design effective solutions, develop professional training material (including PPT decks, instructor guides, digital tools, AI generated content, etc.), implement solutions using project management, change management and effective communication, and evaluating solutions (level 1 - 3 surveys) for effectiveness and continuous improvement.
- Provide in person and virtual facilitation of training, meetings, knowledge circles, etc.
- Supports team growth through knowledge sharing. Look for gaps in team competencies and works with Associate Director to fill those gaps.
- Serve as Devens Biologics Learning Management System (LMS) SME to coordinate transition of various LMS administrative tasks to NIIT and global learning team.
- Design curricula to ensure appropriate timing and delivery for audiences across Devens Biologics.
- Oversee and report training compliance metrics.
- Monitor for and escalate issues impacting team goals such as training compliance, document management support (BMSDocs), and LMS administrative request (with global and NIIT administrators).
- Conduct Training Impact Assessments to provide guidance on training strategy and solutions.
- Define key performance indicators for training solutions and conducting surveys, discussions, and feedback sessions to evaluate progress toward those metrics. Immediately remediating individual, program, and project failures.
- Collaborate with Extended Training Team to evaluate and enhance the current on-boarding structure and Promote teamwork, excellent customer service, and cross-functional collaboration.
- deliverables for all new hires, including customizations of on-boarding plans for all roles and levels.
- Provide guidance and information to leadership on recommended training programs, curricula, and learning assignments.
- Directly participate in internal and external audits representing Learning and Development and Devens Biologics interests.
- Commitment to act in accordance with BMS' values: Integrity, Innovation, Urgency, Passion, Accountability, and Inclusion
- Keep up to date on best practices and improvement opportunities in the Learning & Development space by networking within the Devens site, campus, GPS Biologics Operating Unit, and Global GPS L&D teams.
- Practice BMS principles of Inclusion and Diversity.
Qualifications & Experience
- Bachelors degree in Education, Instructional Design, Human Performance Improvement, Business or related field.
- 2-5 years experience working in a pharma manufacturing environment
- Certification in Six Disciplines of Learning, Learning and Development or Instructional Design (or obtained in first 6 months in role).
- A minimum of 2 years of experience in learning and development within the biotech/pharmaceutical manufacturing industry or a related field.
- At least 3 - 5 years designing and implementing programs and initiatives from needs analysis through evaluation, including change management, stakeholder management and project management.
- A minimum of 3 years of experience providing adult learning and facilitation.
- Knowledge of pharmaceutical technical training curriculum design.
- Adaptable to a fast paced, complex and ever-changing business environment.
- Effective verbal and written communications skills.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
