JOB DESCRIPTION – TEST LEAD (DALLAS)
****NOTE: ONLY CANDIDATES WITH VIDEO GAME QA TESTING EXPERIENCE WILL BE CONSIDERED ***
Key Responsibilities:
- Lead various projects
- Supervise and lead a group of QA testers per project
- Validate test requests and set up projects before tests start
- Assign clear tasks to testers
- Manage time and resources to meet project deadlines and requirements
- Manage various bug-tracking databases depending on each project needs
- Validate bug reports from testers and ensure they meet the client and company standards
- Develop and update comprehensive test plans and detailed test cases
- Verify that checklists are understood and diligently followed by the testers
- Participate in the training, motivation and evolution of each tester
- Evaluate tester performance and behaviour at work
- Apply disciplinary measures, when necessary, with the help of Human Resources
- Monitor attendance of testers
- Be the main point of contact with clients and maintain a high level of communication through various tools (Skype, e-mail, phone or any client-preferred tools)
- Escalate urgent or critical problems to management and/or client, depending on the situation
- Identify problems and work on resolving them
- Participate in the evolution of the QA services and strategies
- Create and send detailed test reports to clients
- Create post-mortem on projects if required
- Device management: be responsible for devices used by the team and follow company procedures about getting and returning devices, account management and other rules
- Assist management with any other task, including scoping projects and testing
- Demonstrate the highest standards of professionalism and foster a positive working environment
- Mentor, coach and train testers and future test leads
Skills/Person Specifications:
Requirements:
- 3+ years of Games QA experience completing at least 1 AAA title
- QA experience at all stages of the development cycle
- Experience leading Games QA teams and projects
- Excellent communication skills using spoken and written English
- Knowledge and ease working with QA tools such as bug-tracking databases (i.e. JIRA), test case management software (i.e. TestRail), checklists on MS Excel
Recommended:
- Understanding of Agile workflow and how Games QA fits this methodology
- Experience working for a Games QA Outsourcing company as a Games QA Lead
- Experience working on multiple titles
- Technical knowledge of games consoles and terminology
- Technical knowledge of Windows PCs and Mac devices
- Experience in technical network testing using various diagnostic tools
- Advanced knowledge of Excel (macro, pivot tables, graphs, charts, design)
Competencies:
- High sense of responsibility
- Organized and attentive to details
- Critical thinking and problem solver
- Work well under pressure
- Team player
- Reliable
- Flexibility to work on different projects, tasks and work shifts
- A great communicator to all levels of the team
Job Type: Full-time
Pay: From $1.00 per year
Schedule:
Experience:
- Games QA: 3 years (Required)
- Leadership: 1 year (Preferred)
Ability to Commute:
- Richardson, TX 75080 (Required)
Work Location: In person
