Why USAA?
Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!
The Opportunity
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Phoenix, AZ, San Antonio, TX, Plano, TX, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.
Provides second-line independent oversight, effective challenge, and guidance regarding business products, services, and processes through a risk and compliance framework to ensure they are driven in accordance with regulatory requirements and USAA’s policies and procedures. Responsible for providing compliance and risk management support for a line of business or staff agency in key risk identification, measurement, monitoring, control and reporting, and the understanding and management of risk through appropriate practices and processes to ensure that exposures are kept at acceptable levels.
What you'll do:
- Partners with key collaborators in the business to identify, assess, aggregate and document operational and compliance risks and controls, including operational and compliance risks associated with new or modified products, services, distribution channels, laws, regulations, and third-party operations using maturing knowledge.
- Applies maturing knowledge of the business, its products, and processes, to identify, work, and escalate operational risk and compliance issues.
- Supports and contributes to the implementation of new risk and compliance policies, practices, and solutions to ensure comprehensive understanding and management of operational and compliance risks according to industry standard methodology.
- Gathers information, analyzes data trends, and produces analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
- Assists in the formulation of stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business collaborators.
- Supports processes that focus on enhancing strategies, tools, and methodologies to measure, monitor, and report on operational and compliance risks.
- Contributes in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk.
- Supports and executes processes to measure, monitor, and report on operational and compliance risks.
What you have:
- Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
- 2 years proven experience in the financial services or insurance industry or specialized technical fields directly related to the role.
- Knowledge of risk and/or compliance management principles, tools, and applicable systems
- Awareness and ability to apply risk and compliance laws, regulations, and regulatory expectations.
- Ability to work with internal and external partners in a highly collaborative environment.
- Demonstrated critical thinking and knowledge of data analysis tools and techniques.
- Experience identifying potential concerns and recommending effective solutions.
- Working knowledge of Microsoft Office products including Excel and PowerPoint.
What sets you apart:
- Two or more years of validated experience implementing risk or compliance governance and frameworks
- Clear understanding Third Party Risk Lifecycle (Planning, Due Diligence, Contracting, Ongoing Monitoring and Termination)
- Experience conducting QA testing to include drafting and implementing test scripts
- Understanding of sampling processes
- US military experience through military service or a military spouse/domestic partner [optional]
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $63,590 - $121,530.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic.
