Please note, the ideal candidate for this role will need to be located in a commutable distance from our corporate office in Mooresville, NC or be open to relocation, as eligible.
Your Impact
The Sr Analyst-Merchandising Operations role works in one of the functional areas of Digital Operations supporting their assigned line of business. The Sr Analyst will focus on their level of responsibilities to include more advanced consulting to the business and addressing challenges within their area of responsibility. Key functional areas include Reporting, Operational Services, Product Content, Content Governance and Tech Enablement. Responsibilities may vary based on the area of work.
What you will do
• Analytics- Handle interpretation, higher level analysis, storytelling of data. Consumer - utilizing segmentation. Utilize Vendor DART, Adobe, and Microsoft data analytics tools.
• Building Relationships- Promote cooperation and teamwork; strong interpersonal skills; establish and maintain trust and credibility with leaders and team.
• Communication- Addressing challenges and issues within area (not day to day). Deliver some of the internal training. Gather and create content.
• Issue Resolution-May take on more complex issues and helps drive resolution.
• Training/Development-Works with leaders on identifying needs and developing solutions for the functional area.
• Reporting-Gathers and analyzes data and helps translate date into action and insights.
• Process Improvement-Identifies opportunities and helps design solutions.
• Technology Requirements- Gather customer data; input; Subject Matter Expert for integration and overall system issues.
• Project Management-Provide customer feedback, manage project timelines with own projects.
• Liaison with international partners on more complex issues.
• Merchandising & Vendor Engagement- Focus on strategic and vendors with complex issues; ensure master level is addressed; trusted partner (merchant & vendor).
• Business Alignment-Focused on business unit (including MVP areas) store merchandising functional areas.
• Creates usage standards, guidelines, and statements of direction to track the quality, availability, and applicability of data through to full business integration
• Tests, implements, and supports technology solutions to ensure efficiency and business continuity
• Uses relevant data, analytics, and customer feedback to help develop and drive the solutions offered to Lowe's internal customers
• Works to on-board and train new-users on best practices and system updates and/or changes for all merchandising information systems
Required Qualifications:
• Bachelor's Degree in Business, Accounting, Finance, Economics, or related field
• 4 years relevant business experience
• Experience in structuring and writing formal documents, developing and delivering group presentations, project planning, and/or cross functional collaboration
Preferred Qualifications:
• Experience in Microsoft products (Outlook, PowerPoint, etc.) and relational business software
• Exceptional writing, editing, and proofreading skills, with a strong attention to detail
• 2+ Years of experience in Content Strategy, Marketing, or Content Studio
• Passion for current and trending social media, developing content, and overall internet marketing
• Ability to think creatively, strategically and identify and resolve problems
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
