Job Description:
Technical Product Engineer Specialist
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You’ll Make in this Role
As a Technical Product Engineer Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- New Product Introduction (NPI) Support: Lead the collaboration with product development teams to ensure smooth transition of new products from development to market. Provide technical support during the launch phase, including validation, testing, and customer feedback integration.
- Technical Support: Provide expert-level technical support for Personal Auto products, specifically Paint Protection Films or Auto Window Films, addressing complex customer inquiries, troubleshooting issues, and resolving product-related problems.
- Product Performance Analysis: Lead the analysis of product performance data, identify trends, and recommend strategic improvements to enhance product reliability and customer satisfaction.
- Documentation: Oversee the maintenance of detailed records of support activities, including customer interactions, problem resolutions, and product performance metrics.
- Collaboration: Work closely with R&D, manufacturing, and quality assurance teams to address product issues and implement corrective actions.
- Feedback Loop: Gather and analyze customer feedback on new products, and work with development teams to implement necessary improvements and enhancements.
- Leadership: Mentor and guide junior engineers and support staff, fostering a culture of continuous improvement and technical excellence.
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
- Master’s degree or PhD (completed and verified prior to start) in Chemical Engineering, Materials Science or similar from an accredited institution
- Seven (7) years of product engineering/product specialist/product development in a private, public, government or military environment
Additional qualifications that could help you succeed even further in this role include:
- Project Management Experience: Proven experience in managing technical projects, including planning, execution, and monitoring. Ability to lead cross-functional project teams and ensure timely delivery of project milestones.
- Prioritization Skills: Strong ability to prioritize tasks and manage multiple projects simultaneously, ensuring that critical deadlines are met without compromising quality.
- Advanced Experience/ Skills in relevant market, former positions e. g. experience in a product support or technical support role, preferably within the Personal Auto or Graphics industry.
- Technical Expertise and Problem-Solving: Proficiency in diagnostic tools, data analysis software, and familiarity with relevant industry standards. Strong analytical and problem-solving skills with a proven track record of resolving complex technical issues.
- Communication: Excellent verbal and written communication skills, with the ability to present complex technical information clearly and concisely. Strong communication with the ability to build and maintain positive relationships with customers or suppliers.
- Teamwork and Leadership: Ability to work effectively in a team-oriented environment and collaborate with cross-functional teams. Demonstrated leadership skills with experience in mentoring and guiding junior engineers.
Work location:
Travel: May include up to 10%domestic/international
Relocation Assistance: Is not authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
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Applicable to US Applicants Only:The expected compensation range for this position is $137,439 - $167,981, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.Good Faith Posting Date Range 12/17/2024 To 01/16/2025 Or until filledLearn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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