Delaware North Sportservice is hiring a full-time IT Technician to join our team at Guaranteed Rate Field, in Chicago, Illinois. With all technology at your fingertips and the Operation Lead by your side, you will work to support daily technical operations at Guaranteed Rate Field. Apply to join our team if you are an IT Administrator that enjoys troubleshooting, assisting with implementing computing technology associated with applications, data, communications, hardware, and networks. Working in this amazing venue, you will fit right into our collaborative team.
$25.00 - $25.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
- Provide maintenance and support for desktops, laptops and end-user support for hardware and software systems
- Assist implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North
- Set up and maintain computer software and hardware, user account and computer configurations for team members
- Actively prioritize and resolve issues and end-user help requests during normal business hours as well as during events
- Record, track, and document successful and unsuccessful actions made through help desk request problem-solving process
- No high school diploma or GED required
- Minimum 1 year experience in a technical support role
- Experience with point of sale, property management systems, retail systems, cloud-based computing, network support, and Windows
- Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry
- Team-oriented and able to prioritize job responsibilities
- Ability to work a flexible schedule, including nights, weekends, and holidays
Holidays
Monday to Friday
Weekends
Event based
Day shift
Evening shift
Overtime as needed
Delaware North operates concessions, premium dining, and retail services at Guaranteed Rate Field, home of the Chicago White Sox, and has been a partner of the White Sox since 1940. We manage concession stands at the 40,615-seat stadium with a menu offering Windy City-inspired favorites.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
$25.00 - $25.00 / hour
