Effectv helps businesses reach the right audience with the right message at the right time. We harness the scale and quality of Comcast data to target advertisers’ audiences across linear TV, streaming, and video on demand and enabling clients to evaluate performance. A division of Comcast, we have a presence in 60+ markets and an estimated reach of 96 million U.S. adults that include both Comcast and non-Comcast households.
Job Summary
The Digital Fulfillment team sits within the Portfolio Operations organization and works with a variety of stakeholders, including Advertising Operations and Campaign Management, to monitor the performance of our supply and demand channels and resolve ad delivery issues. The Senior Manager of Digital Fulfillment will lead the team tasked with troubleshooting ad delivery escalations.
The Senior Manager of Digital Fulfillment will understand Effectv’s value proposition in the market and the nuances of digital ad products. They will stay current on our internal product roadmap as well as developments in the advertising industry. The Senior Manager is responsible for building and nurturing partner relationships and identifying areas of opportunity to achieve organization-wide goals.
The Senior Manager will oversee the day-to-day operations of fulfillment talent and work directly with senior leadership to ensure successful and strategic execution and workflow. The ideal candidate must have an excellent working knowledge of impression based advertising and exceptional problem solving skills regarding pacing, delivery, optimization, and reporting.
Job Description
Manage, upskill, develop, and support team of Analysts responsible for Tier 2 escalation support for all impression based Effectv Advertising products
continuous improvement initiatives across the organization’s product portfolio.
Serve as escalation for campaign troubleshooting, performance issues,campaign troubleshooting, and partner management
Utilize various internal systems and tools for troubleshooting activities (such as Looker, Tableau, Operative AOS, Freewheel, Beeswax)
Ability to read and troubleshoot 3rd party ad delivery tags and diagnose 1st and 3rd party reporting discrepancies. Ability to understand 3rd party macro definition, placement, and impact of shared data.
Engaged, Attentive, Self-Starter, independent thinker, cultivates new ideas and shares with leadership
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Skills:
Group Problem Solving; Troubleshooting; Analytical Thinking; Digital Products; Operations Management; People Management
Salary:
National Pay Range: $58,841.51 USD-$137,909.79 USD
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
