Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for participating in project teams, researching technical topics related to Company operations, new product implementation, assisting with existing products and services and the overall upkeep and maintenance of designated areas of Construction Operations. The CMO Specialist is responsible for coordinating and prioritizing the full lifecycle of growth projects for both field and headend. The Specialist possesses an intermediate to advanced level of industry knowledge and skill and has familiarity with tools and processes in Construction operations. They work with both internal and external partners to ensure quality meets Comcast standards while exceeding customer expectations and maintaining our competitive advantage on technology. Performs event correlation and identifies probable root cause; provides trouble isolation, basic troubleshooting and break/fix activities. This role will play a vital part in ensuring our network growth meets our customer’s needs.
Please Note: This is a hybrid position: 4 days in-office/1 day remote.
Job Description
Core Responsibilities
- Investigates and monitors accurate record keeping with regards to project start, milestone dates, production logs, material costs, and labor expenditures.
- Ensures that resources (i.e. equipment, and inventory) are maintained in proper working order.
- Supports Specialists and leadership team with coordination of projects.
- Generates logs and reports on construction, projects, materials, and expenditures.
- Reviews, resolves, follows-up customer request and complaints.
- Monitors performance of construction crew to established goals and objectives.
- Advises, trains, and guides technicians.
- Facilitate the field ride-out/walk-out of project sites for the purpose of surveying, gathering and recording details, finding solutions, monitoring progress, and supporting post-construction review.
- Coordinates all phases of construction projects including pre-construction meetings, site surveys, permit and license applications, make-ready, design and documentation, material procurement, contract labor requirements, and plant activation.
- Oversees the activity of subcontractors.
- Communicates and interacts with Government/Town officials and representatives from Utilities, Contractors, outside agencies, consultants and internal business partners.
- Provides technical advice and engineering support to other departments including Procurement, Warehouse, Legal, Government Relations, and Design Center functions.
- Develops cost estimates for a project, monitors job costs, evaluates change orders and controls the cost of work in progress to budget.
- Knowledge of the National Electric Codes
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Microsoft Office; Data Management; Project Management; Construction Operations; Communication; Organizing
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
